- Citigroup (Getzville, NY)
- …and product processor systems; investigate the root cause behind the delay; issue claims internally and externally; follow up until claim is paid /settled; ... and initiating journal entries * Manage his/her aging and claim portfolio * Maintain up to date and accurate audit trails for all claims * Be prepared for weekly aging sessions to ensure claims lifecycles are on track and being met * Meet or exceed… more
- City of New York (New York, NY)
- …than ordinary difficulty by reason of greater complexity or hazard. - Review and issue approval or denial of clearance requests and ensure accuracy of data release. ... - Collect and compile performance data on investigations and report on key performance indicators. - Excellent oral, written, interpersonal communication skills. - Highly organized, strong attention to detail; solution oriented. - Dedication to customer… more
- WM (West Babylon, NY)
- …the telephone and/or routes calls to the appropriate individual extensions. May issue visitor's pass and/or parking validation. Keeps record of telephone calls ... received. May perform a variety of routine typing and clerical duties as necessary. **III. Supervisory Responsibilities** This job has no supervisory duties. **IV. Qualifications** The requirements listed below are representative of the qualifications… more
- Fujifilm (Albany, NY)
- …to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved. + Promotes well documented cases to be used as product Knowledge ... Base articles. + Maintains an expert working knowledge of current medical imaging products and related technologies. + Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers,… more
- Barnes & Noble (Westbury, NY)
- …position is heavy phone support, remoting into stores' equipment and ensuring that the issue is resolved in a timely manner. To be successful in this role, ... continuous learning is crucial to stay current with rapidly evolving technologies and processes. You will also need to be a team player possessing excellent analytical and problem-solving skills with a strong focus on communication and customer service.… more
- M&T Bank (Buffalo, NY)
- …pertinent software packages Excellent problem solving skills to assist in issue resolution **Education and Experience Preferred:** Bachelor's degree Subject matter ... expert in business with knowledge or experience utilizing application/system being supported. Capable of working on multiple projects of a moderately complex to complex nature. Proven understanding of applications supported with a sound good knowledge of… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …for resolution. + Tracks inquiries and analyzes them for trends, ie, issue categorization, volumes, impediments to resolution, and success rate. + Acts as ... technical information resource for payment products; delivers technical knowledge. + Develops and maintains customer profiles and data systems for specific payments products, ie, RDC, ACH, and Positive Pay. + Sets up and supports customer accounts, ie, RDC,… more
- Bank of America (Jericho, NY)
- …Client Experience Branding * Customer and Client Focus * Oral Communications * Issue Management * Client Solutions Advisory * Pipeline Management * Active Listening ... * Attention to Detail * Risk Management * Policies, Procedures, and Guidelines * Client Management * Causation Analysis * Written Communications **Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent** **Please note that… more
- Amneal Pharmaceuticals (Brookhaven, NY)
- …it, Empty transfer tank and refill it + Communicate any out of specification issue to supervisor and inform all the end user department & Perform Sanitization of ... the system as per schedule / as needed. + Checks alarm screens for warnings and/ or issues, if any, they attend to issues immediately, Checks and logs all Readings. + Checks printed reports for any issues and attends to them immediately. + Ensure that all… more
- American Express (New York, NY)
- …credible challenge + Identify issues for control failures or gaps and execute issue management until closure + Develop strong working relationships with all levels ... of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization. + Lead CTRRO's data strategy, including analysis and creation risk metrics (KRIs/KPIs), direction of enhancement of the team's GRC modules… more