- New York State Civil Service (Latham, NY)
- …by the team, by leading resolution activities and focusing on improving issue resolution metrics.* Demonstrate strong leadership and creative thinking skills to ... accomplish strategic goals and objectives for CSO in partnership with Shared Services and ITS leadership team, and oversee the successful deliveries of high priority initiatives, bringing value to the Chief Information Security Office, in alignment with ITS… more
- The Estee Lauder Companies (New York, NY)
- …to escalate to regional and global leadership in a timely manner when an issue arises which could cause the company legal or reputational harm. + Think ... strategically, with a long⁃term vision aligned with the Corporate Compass and a 3⁃year strategic plan with clear ambitions to pivot along the company's strategic priorities. + Demonstrate agility and be the most adaptable leaders, with a continuous improvement… more
- CVS Health (Albany, NY)
- …with internal partners, serving as the main point of contact for issue resolution. + Helps establish and implement function-specific strategies, solutions, and ... initiatives to achieve business objectives. + Integrates client onboarding and implementation processes, coordinating internal resources and ensuring a smooth transition to ongoing service delivery. + Assesses team performance and metrics, analyzing data and… more
- American Express (New York, NY)
- …of the business compliance program via Compliance Risk Assessment, Issue Management Framework, Complaint monitoring, and other areas. **Responsibilities** + ... Provide Compliance oversight, guidance and challenge to business stakeholders on compliance/regulatory requirements applicable to projects and processes. This requires providing effective challenges to business stakeholders while also interacting effectively… more
- M&T Bank (Williamsville, NY)
- …as appropriate to ensure their resolution. + Take ownership of the customer issue until resolution or escalation and follow-up with the customer once servicing is ... complete to ensure their immediate needs and expectations have been met. + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing… more
- ITT (NY)
- …refresh programs. + Own observability and monitoring strategies for proactive issue identification and resolution. **Project Delivery** + Provide leadership for all ... networking, voice, and video project execution, including lifecycle refreshes, data center migrations, M&A integrations, and compliance initiatives. + Ensure project delivery adheres to timelines, budgets, and scope, with measurable business outcomes. +… more
- TD Bank (New York, NY)
- …as they pertain to compliance for new business initiatives and compliance issue resolution + Develops and enhances a scalable compliance program with effective ... program elements that mitigate areas of compliance risk and establish sustainable controls commensurate with the risk appetite and growth of the Bank and its relevant subsidiaries + Acts as a Compliance executive lead on various projects, overseeing and/or… more
- Lewis Tree Service, Inc (Rochester, NY)
- …diminish the overall user experience. o Provides end-user troubleshooting, issue remediation, technology request assistance and escalation management. Monitors ... reoccurring issues, system data, process gaps and proactively identifies potential opportunities of efficiencies and enhancements. o Works with the Talent Department to ensure proper setup and system support for learning activities within the LMS. o Creates… more
- City of New York (New York, NY)
- …Reconcile bank accounts on a monthly/bi-monthly basis by: - Keeping track of aged issue check balances and updating information in a timely and clear manner - ... Maintaining an itemized open stop list included in each reconciliation - Maintaining records for refunded, canceled and stopped checks - Identifying any outstanding issues and their resolution - Maintaining a list of outstanding forgeries and their… more
- Mastercard (Harrison, NY)
- …regulatory exam coordination, quality assurance testing, change management, and issue remediation. Additionally, the role oversees the governance of compliance ... policies and standards, manages the global compliance controls inventory, and leads the development and execution of the annual compliance communications plan. This position plays a critical role in promoting transparency, consistency, and accountability… more