- Hilton (Albany, NY)
- …Hilton's back\-office system inclusive of problem detection, determination, troubleshooting, issue resolution, and escalation **How you will collaborate with ... and support of the P2P system in the CALA, including training and issue resolution\. Conduct system audits for compliance + Conduct user training, develop training… more
- Molina Healthcare (Buffalo, NY)
- …for network management including provider education, communication, satisfaction, issue intake, access/availability and ensuring knowledge of and compliance ... the highest level of customer service. Effectiveness in driving timely issue resolution, EMR connectivity, Provider Portal Adoption. * Resolves complex provider… more
- Lockheed Martin (Liverpool, NY)
- …floor\. * Systematic trouble‑shooting and problem solving skills to resolve issue effectively and efficiently\. * Forward thinking problem solving that will ... implement changes to avoid repeating the same issue \. Please Note: This position requires the ability to obtain a Secret Security Clearance; US Citizenship is… more
- City of New York (New York, NY)
- …the following job responsibilities, which include and are not limited to: Constituent Issue Resolution: - Serve as the primary liaison between nonprofit partners and ... city agencies to address and resolve service-related concerns. - Facilitate prompt issue resolution while maintaining sensitivity to the needs and constraints of… more
- Future PLC (New York, NY)
- …leadership and hands-on delivery. You will be responsible for risk and issue management across the US process, making sure dependencies are tracked, escalated ... with regulatory requirements across US customer journeys. + Documented risk, issue and dependencies management. + Smooth transition of operational activities into… more
- Mount Sinai Health System (New York, NY)
- …community, investigators, and TCI leadership, responding to inquiries and facilitating issue resolution. + Draft, distribute, and track outcome letters and formal ... of relevant information-including biannual performance reports, trend summaries, and issue escalation updates-to the Clinical Research Steering Committee (CRSC),… more
- Coinbase (Albany, NY)
- …providing responsive Tier 1 support and owning the full lifecycle of an issue from initial triage through to resolution. * Partner directly with Engineering to ... or capital markets. * A systems-level thinker: You don't just resolve the issue at hand; you instinctively look for root causes, patterns, and opportunities to… more
- SUNY Geneseo (Geneseo, NY)
- …during peak traffic periods; + Stop persons violating vehicle and traffic laws and issue warnings, tickets or summonses; + Patrol parking lots and campus roadways; + ... members; + Dispatch officers to the scenes of incidents and irregularities; + Issue temporary parking permits; + Utilize electronic devices to record and view… more
- Regeneron Pharmaceuticals (Tarrytown, NY)
- …role include goal setting, resource management, standardization of process and procedures, issue identification, mitigation and issue resolution. As Director you ... will also help establish a high-performing, strategic, effective and quality-focused organization and will cultivate a climate of operational excellence, innovation and continuous improvement. **A Typical Day in the Role of Director Might Look Like:** + Key… more
- TEKsystems (Wappingers Falls, NY)
- …over the phone through effective probing and identifying the root of the customer issue to effectively provide solutions that best resolve the issue . . Use ... automated information systems to analyze the customer's situation. . Resolve issues in the best interest of both the customer and company. . Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's… more
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