- Geisinger (Harrisburg, PA)
- …Health Record) System. This includes but is not limited to issue and problem resolution, access management, request fulfillment, training, testing, implementation, ... of complex technical problems. (Eus), assesses the impact and urgency of an issue and sets priority according to established Service Level Agreements (SLAs) +… more
- Barry Callebaut (Lancaster, PA)
- …teams, and fellow Senior CS Representatives to align on service priorities, issue resolution, and resource allocation across the North America region, ensuring a ... monthly execution performance. Provide insights to ensure alignment and proactive issue resolution. * Order Management: Oversee the complete order lifecycle, from… more
- Honeywell (Fort Washington, PA)
- …electrical testing on components and assemblies to find root cause of failure/ issue . * Perform failure analysis on components to isolate and identify cause ... of failure/ issue . * Evaluate electrical, thermal and mechanical characteristics of...components, sub-components and PWB assemblies to determine cause of failure/ issue . * Develop failure analysis report data and findings… more
- CMTA, Inc (Media, PA)
- …+ Manage bidding of projects: + Create bid packages. + Maintain bid lists. + Issue addenda's. + Provide plan holders list to contractors. + Create bid box for ... etc.). + Post bids and oversee bidding materials. + Issue recommendation letters to project owners. + Create submittal...template spreadsheet for Procore. + Facilitate project closeout: + Issue award letters to contractors. + Create AIA documents… more
- BrightSpring Health Services (King Of Prussia, PA)
- …They are responsible for the ensuring customer satisfaction with pharmacy services, issue resolution and overall retention of their clients. This position requires ... deliver on client commitments and to meet service-level agreements.* Owns client issue escalation and resolution process.* Prepares for and participates in a client… more
- Carrier (Pittsburgh, PA)
- …either talk a customer through a solution or remotely fix the related issue . Additional responsibilities will be to provide material and project related pricing to ... be critical to maintaining the customer's satisfaction. Should an issue not be able to be resolved remotely and...service engineer to ensure manpower is deployed and the issue is resolved. Essential Job Functions: + Receive service… more
- Fujifilm (Harrisburg, PA)
- …across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is ... Effectively documents cases throughout the process of troubleshooting the issue . + Strictly follows the Technical Assistance Center (TAC)...timely manner, to the next level engineer when an issue cannot be resolved. + Engineers must have the… more
- CGI Technologies and Solutions, Inc. (Plymouth Meeting, PA)
- …Experienced in interfacing with lab managers and QA on system uptime and issue trends: -Incident Handling with respect to laboratory computers at the Facility ... vendor to resolve issues -In the cases where the issue requires coordination with other support teams, monitor the... requires coordination with other support teams, monitor the issue to closure -Assist end users and vendors in… more
- Citizens (Pittsburgh, PA)
- …process improvement efforts + Coordinate branch hardware deployments, ensuring timely issue resolution and proactive troubleshooting to enhance the internal customer ... customer experience Skills + Service Excellence + Time Management + Issue Resolution/Escalation + Customer Centricity + Personal Initiative + Cross-functional… more
- FirstEnergy (Greensburg, PA)
- …and test scenario identification. + Collaborate with software vendors on issue identification & resolution, installation of software, and routine software patching. ... processes. + Solving complex problems and troubleshooting functionality for issue identification. + Consistently delivering high quality results. Qualifications:… more