- Capital One (Harrisburg, PA)
- …to the development of Permanent Corrective Actions (PCA) to prevent issue recurrence. + Knowledge Contribution: Develop and maintain comprehensive documentation for ... internal and external knowledge bases, detailing troubleshooting guides and common issue resolutions. + Cross-Functional Collaboration: Act as a critical feedback… more
- Insight Global (Pittsburgh, PA)
- …resolution and work with Manager and Business Sponsors on status of system issue resolution * Make technical recommendations for more efficient trouble shooting and ... issue resolution * Assess alternative software solutions for workability and technical feasibility * Perform feasibility studies to analyze cost/benefit tradeoffs and… more
- Amazon (Fairless Hills, PA)
- …within the data centers and managing the investigation, mitigation, and recovery of the issue (s) A day in the life As the Facility Manager, your role demonstrates a ... problem solving - Experience maintaining SLAs through the implementation of proactive issue detection and reporting Amazon is an equal opportunity employer and does… more
- CVS Health (Harrisburg, PA)
- …changes (defects, enhancements, projects, models), user acceptance testing, training, issue analysis & resolution, trending, and Segment/Enterprise reporting. You ... of Extensive Anaplan model experience to support users/businesses/segments for issue analysis/resolution. **Preferred Qualifications:** + Process improvement and technology… more
- ASM Research, An Accenture Federal Services Company (Harrisburg, PA)
- …customer interactions for timeliness of answer, active listening, request/ issue identification, correct call hold, professionalism, compliance requirements, request/ ... issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional,… more
- Geisinger (Danville, PA)
- …problem solving and strives to understand the root cause of the issue . + Communicates effectively with peers, informaticians, stakeholders, project teams, and ... tools and/or huddles, meetings, etc. Learns and begins to apply appropriate issue escalation. + Completes system build and documentation in accordance with… more
- ABF Freight (Altoona, PA)
- …work methods and procedures Responsibilities * Conduct limited research * Prepare, issue and send out receipts, bills, policies, invoices, statements and checks * ... and post data in record books * Operate various office machines * Issue licenses, permits, certificates, writs, or other legal documents and/or titles * Stamp… more
- KBR (King Of Prussia, PA)
- …subcontract files in accordance with established procedures and if needed, issue requests for proposals and evaluate proposals. Under general supervision, the ... documentation to include in the Subcontract file to ensure CPSR compliance + Issue a variety of procurement actions, including but not limited to Purchase Orders,… more
- Raymond James Financial, Inc. (Pittsburgh, PA)
- …as well as internal and external customers by performing research and complex issue resolution for C&I and Agented loans + Leads communication for the participation ... desk; including inquiries, complex research and issue resolution + Ensures ticklers/exceptions are maintained and kept up to date + Ensures letter of credit… more
- Stantec (Philadelphia, PA)
- …designated Client commercial representative, as appropriate - Prepare and issue Contractual written communications, including Change notifications, Change Requests, ... and cost forecasting. - Prepare External and Internal (PGC) Monthly Reports; issue following review with Design Director. - Responsible for the formulation of… more