- Zurich NA (Austin, TX)
- …timeliness of supplier. Will handle both complex transactional and procedural issue escalations. Conducts regular quality audits and/or reviews to ensure accuracy ... and completeness of work performed by supplier. Responsible for participating in continuous process and system enhancements to improve operational efficiencies, quality and/or timeliness. At Zurich North America Claims, we understand the importance of… more
- Texas A&M University System (College Station, TX)
- …and Documentation + Tracks service requests, training hours, and common issue trends. + Tracks association/chapter website analytics and develops association ... updates. + Evaluates and reports website tool/plugin fee efficiencies. + Provides bimonthly reports to state program staff with metrics and insights. + Contributes to website audit findings and support remediation efforts. Other Responsibilities + Assists with… more
- C&W Services (Midland, TX)
- …power tools, and maintenance equipment + **Problem Solving:** Quick and practical issue resolution + **Attention to Detail:** High standards in cleanliness, safety, ... and workmanship + **Physical Stamina:** Able to lift up to 50 lbs, climb ladders, and work in varied environments + **Time Management:** Prioritizes and completes tasks efficiently + **Teamwork:** Supports technicians and departments collaboratively +… more
- RWE Clean Energy (Austin, TX)
- …blade damage dispositions + Perform turbine control, mechanical and electrical system issue dispositions + Analyze the existing failure modes in the RWECE fleet ... + Evaluate the criticality of each failure mode in terms of risk and cost + Evaluate the criticality of failure modes in terms of damage propagation and risk of catastrophic failure + Support of repair crews while performing complex diagnostics and repairs +… more
- Wabtec Corporation (Fort Worth, TX)
- …and champion these items by coordinating and facilitating analysis and issue resolution with internal cross-functional product support and field service teams ... + Convey priority for troubleshooting and analysis of observation for PTC, communicating customer impact and importance to Wabtec PTC Support desk, Engineering, Release Management and leadership. + Maintain, communicate, and update the status of action items… more
- Amazon (Dallas, TX)
- …and contractor teams to coordinate site activities, prioritize tasks, and ensure each issue has clear path to resolution. The CxE manages the project commissioning ... vendor whose primary scope is to identify issues, determine criticality, propose solutions, and document their findings. If project turnover is at risk, the CxE escalates to the appropriate stakeholders. Upon project completion, the CxE will communicate… more
- Classic Bank NA (Thorndale, TX)
- …+ Makes sound business judgements by identifying, assessing, controlling and escalating any issue that could cause an adverse impact to the company and our ... customers. + Helps resolve customer complaints and concerns and escalates issues to the next level of authority when needed. + Supports the branch, other branches and the company as a whole when needed with operational duties + Performs other duties, projects… more
- WM (Houston, TX)
- …efficiency, accuracy, compliance, and participant experience. Oversees quality reviews and issue resolution. + Provides expert guidance to HR, payroll, finance, and ... employees regarding retirement plan provisions, eligibility rules, compliance requirements, and distribution options. Serves as the subject matter expert for complex retirement inquiries. + Maintains deep technical knowledge of retirement plan regulations and… more
- Cushman & Wakefield (Austin, TX)
- …of office/facility. + Address client inquiries and concerns ensuring timely and quality issue resolution and service delivery. + Follow up with clients to ensure ... customer satisfaction. + Respond to all facility inquiries and complaints, assess problems and take necessary corrective action. + Remain knowledgeable regarding all operational aspects of building systems and safety procedures. + Coordinate with outside… more
- Eliassen Group (Houston, TX)
- …& Improvements * Serve as a system subject matter expert, assisting with issue resolution, testing, and day-to-day system questions from HR and business partners. * ... Participate in testing and validation for system implementation, updates, releases, enhancements, and new functionality. * Support HR process improvements by identifying inefficiencies and recommending system-based solutions. * Partner with external vendors… more