- Oracle (Austin, TX)
- …Artifactory and Jenkins pipeline. + Solid understanding of security and performance issue . + Good to have: Exposure in any Cloud Infrastructure (OCI preferred) ... + Proficient in analyzing the various server logs for Root Cause Analysis + Deep debugging and troubleshooting skills. + Experience and expertise in automation. + Need to be a great team player yet independent on getting to results. + Experience in working in… more
- Oracle (Austin, TX)
- …where resource constraints and bottlenecks are anticipated. 6. Provide critical issue management, and make trade-off recommendations, while balancing the business ... and customer needs, along with technical constraints. 7. Identify core process gaps, improve them, and establish organizational procedures for optimized efficiency and productivity. 8. Provide ongoing written and verbal release status updates to senior… more
- Oracle (Austin, TX)
- …outcomes. This role regularly consults with clients on best practices, issue resolution and experience guidance to improve the performance/reliability of client's ... environments and products while focusing on people, process, and technology. **Basic Qualifications** + At least 6 years total combined higher education and related work experience including: + At least 1 year healthcare information technology (HCIT)… more
- Oracle (Austin, TX)
- …cybersecurity programs, balancing long-term strategy with immediate business needs. + ** Issue & Risk Management** : Identify, assess, and mitigate program risks ... and blockers, ensuring continued progress toward cybersecurity and operational goals. + **Continuous Improvement & Agility** : Maintain a bias for action, iterating and refining processes to enhance efficiency, reduce operational bottlenecks, and support… more
- Oracle (Austin, TX)
- …through traditional support means. + Drive the project management lifecycle for issue resolution, ensuring each incident is handled efficiently and effectively. + ... Manage deliverables throughout the support project, including milestones and project schedules. + Provide feedback to the team, customers, and corporate stakeholders when project milestones or schedules are at risk. + Ensure projects align with the goals and… more
- ERCOT (Austin, TX)
- …system on call issues. + Assists in the proactive enhancements, improvements and issue remediation. + Coordinate application set up and testing with QSEs, LSEs, REs ... as appropriate. + Performs MMS model load testing on periodic basis and updates the model data in real-time based on established procedures. + Design and Test MMS Interfaces and Web & Client/Server applications changes. + Verify and support MMS applications… more
- Cayuse Holdings (Austin, TX)
- …prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and analyzes ... problems utilizing historical database records. + Troubleshoot printer, computer, and peripheral incidents. + Oversee the escalation and tracking of complex IT support issues and service tickets, ensuring proper resolution in accordance with established… more
- Truist (Dallas, TX)
- …resolve incidents. + Has occasional contact with end-users. + Communicates status of issue resolution to internal customers. + May engage and manage outside vendors. ... + Applies in-depth knowledge of application support and an understanding of best practices. + Typically leads moderately complex projects and participates in larger, more complex initiatives. + Solves complex technical and operational problems. + Acts as a… more
- Sunnova Energy International Inc. (Houston, TX)
- …the required interactive troubleshooting guide consistently to resolve the customer's service issue on the first call. + A TSS researches and identifies trends ... in service/equipment problems and documents process used to correct issues. + Effective gains the customer's cooperation to work through the troubleshooting process. + Proactively learns new technology related to Sunnova products. + Perform any other duties as… more
- CDM Smith (Austin, TX)
- …branch, project stakeholders, and contractors, maintaining effective communication and issue resolution throughout the project lifecycle. * Review and evaluate ... construction documents, including safety plans, QC plans, design drawings, specifications, submittals, shop drawings, RFIs, and technical reports, ensuring alignment with Federal Acquisition Regulations (FAR), client-specific design standards, and applicable… more