- Marriott (Coronado, CA)
- …his/her experience to improve service performance according to his/her evaluation of the issue and resolution. * Works with the property staff and customers to ... address operational challenges associated with his/her group. * Performs other duties as assigned to meet business needs. The salary range for this position is $68,640 to $77,000 annually. Marriott offers a bonus program, comprehensive health care benefits,… more
- Sage Hospitality Group (Sonoma, CA)
- …with guests & Travel Agencies. + Helps mitigate late C/O, early C/I issue and ensure guest satisfaction even when pending. + Fulfill the increasing demand ... for management presence on weekend to specifically cater to our premium guest. + Execute last minute High-end Retail clientele, arrivals and departures that meet and exceed expectations. + Champions the Guest Recovery program and helps develop solutions to… more
- Banc of California (Santa Ana, CA)
- …of significant fraud and other risk events, preparation of management reports, issue management, and targeted risk and control assessments. + Evaluate control issues ... and ensure the adequacy of Event Root Cause Analysis. Collaborate with ORM Business/Function on an adequate corrective action plan. + Validate that significant Inherent and Emerging Operational Risks are adequately incorporated into the program. + Explain and… more
- Walmart (Sunnyvale, CA)
- …and production issues by reviewing and analyzing information (for example, issue , impact, criticality, possible root cause); directing actions as designated in ... the plan; interpreting the results to determine further action; directing root cause analysis to prevent future occurrence of issues; and reviewing and approving online documentation. Drives focus and improvement on objective improvement of engineering… more
- Citigroup (San Francisco, CA)
- …include scope, schedule, cost, quality, roles and responsibilities, communication, risk and issue management. Obtain commitment to the plans. + Analyze bids and ... interview bidders to evaluate qualifications. + Ensure corporate Policies and guidelines are adhered to during the delivery process. + Ensure proper documentation is used to demonstrate assessment of potential risk. + Provide assistance and guidance for… more
- Charles Schwab (San Francisco, CA)
- …Perform RCSA oversight activities, including identifying KRIs, issuing Effective Challenge and Issue Management + Identify and rate key financial risks across the ... firm, including New Product and New Project risks + Conduct Risk Identification and Risk Assessment + Evolve essential elements of financial risk management including policies, frameworks, and procedures + Act as a primary point of contact to various business… more
- Coinbase (Sacramento, CA)
- …development of the audit plan, project management, quality review, report issuance and issue validation across IT and business functions. By executing all aspects of ... audits, including planning, walkthroughs, testing, deficiency remediation, and report writing in accordance with regulatory requirements, you'll play a key role in strengthening our position as the industry leader by evaluating the effectiveness of… more
- Gilead Sciences, Inc. (Foster City, CA)
- …(UAT) by reviewing test results and collaborating with technical teams on issue resolution, ensuring solutions meet user expectations. + Coordinate project roll-out ... and deployment, including defining implementation requirements, managing communications, and conducting end-user training. + Conduct value affirmation analysis post-project implementation to assess the impact and effectiveness of IT solutions in supporting… more
- BMS CAT (Hayward, CA)
- …meetings + Works with the operations team to facilitate client communication and issue resolution if required + Has the ability to effectively communicate in high ... stress situations + Maintains local memberships in industry-specific organizations as applicable + Utilizes and manages CRM tool to keep all client information up-to-date and all activities current + Supports operations in selling efforts by providing needed… more
- Google (Sunnyvale, CA)
- …energy suppliers and internal partners to ensure timely invoice processing and issue resolution. + Support contract management for renewable energy and utility ... service agreements. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,… more