- Fujifilm (Albany, NY)
- …across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is ... Effectively documents cases throughout the process of troubleshooting the issue . + Strictly follows the Technical Assistance Center (TAC)...level of success with yearly goals provided by your manager and metrics defined on a team level. +… more
- B&H Photo (New York, NY)
- …quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important ... to escalate customer issues or communications as appropriate. + Makes issue resolution decisions independently within prescribed guidelines. + Understands Customer… more
- Veolia North America (New Rochelle, NY)
- …in order to maintain set metrics and key performance indicators tracked by the Manager of Customer Service or Director of Customer Service and Metering. This role ... collection and field service metrics as directed by the Manager or Director of Customer Operations. + Scheduling and...to come to an agreement or understanding of their issue and resolution of that issue . +… more
- Citigroup (Getzville, NY)
- …Transformation team is currently recruiting for a hybrid Business Analyst/Project Manager at VP level to support a Global Reconciliation Transformation Program. ... of plans, tracking progress of deliverables, performing analysis as part of issue resolution, ensuring all project delivery documentation is in place.** **Partner… more
- CVS Health (Wayland, NY)
- …locations, we bring this promise to life with heart every day. The Pharmacy Manager Emerging Leader (PMEL) plays a critical role in cultivating a culture of ... build additional competencies to become ready for a Pharmacy Manager (PM) role. You will be expected to complete...and additional bottles needed to fill a prescription + Issue Resolution: + Identifying challenging patient or colleague interactions… more
- GE Vernova (Schenectady, NY)
- …technical direction, and drives coordination of engineering activities and critical issue resolution for OTR-related issues for all assigned Generator projects. The ... project execution. This position reports to the Project Engineering Leader (Americas) - Manager of Gas, Steam, HRSG, and Generator. Resume de la description du poste… more
- Goodwill of the Finger Lakes (Henrietta, NY)
- …compliance with vendor contracts, agreements, and service level expectations. + Issue Resolution - Addressing and resolving any concerns, disputes, or ... financial and operational reports to management as required. CUSTOMER SERVICE & ISSUE RESOLUTION + Customer Concern Resolution: + Reviewing and addressing customer… more
- Bank of America (New York, NY)
- …companies, sectors including Industrials, Consumer & Retail and Healthcare, new issue market, general market conditions and institutional investors to drive material ... companies, sectors including Industrials, Consumer & Retail and Healthcare, new issue market, general market conditions and institutional investors to drive material… more
- Amneal Pharmaceuticals (Brookhaven, NY)
- …and creates thorough, comprehensive reports determining root cause of the complaint issue + Conducts manufacturing and/or packaging batch record reviews in support ... quality complaints and compilation of metrics on products, complaint issue and lot for evaluation and reporting to Quality...and Amneal procedures at all times + Assist Complaint Manager with task assignment and complaint closure activities in… more
- Bowman (Albany, NY)
- …to ensure a productive working environment. + Assist and work with the Project Manager to ensure accurate and timely billing. + Design and implement processes to ... T&M and fixed fee professional services. + Coordinate and issue timely draft invoices to/from several Project Managers. +...include transfers, labor adjustments, comments, etc. + Proof and issue final invoices to clients via email. + Prepare… more