• Contract Manager

    City of New York (New York, NY)
    …procurement actions. - Partner with CFB divisions and provide guidance with issue resolution by addressing contract disputes, missing deliverables, or payment ... delays. - Provide customer service-oriented guidance and attend weekly division meetings to discuss the various procurements. - Provide guidance on expediting procurements to minimize program disruptions - Create and update a procurement tracker that will… more
    City of New York (05/22/25)
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  • Senior Manager , Yardi Systems

    RiseBoro Homecare Inc. (Brooklyn, NY)
    …and integrity across all affordable housing operations. + Advanced Troubleshooting & Issue Resolution + Diagnose and resolve complex system issues, including ... compliance calculation errors and reporting discrepancies. + Act as the primary contact for Yardi Support and external consultants, managing escalations for technical and compliance challenges. + Provide root cause analysis and long-term solutions for… more
    RiseBoro Homecare Inc. (05/07/25)
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  • Finance Discovery Project Manager - C13

    Citigroup (New York, NY)
    …Technology) + Support project management activities such as planning, risk and issue resolution , dependency management + Prepare materials for key stakeholders ... and senior leaders to ensure they are kept informed and have the right information to hand to make key decisions as required + Build strong relationships with workstream leads, PMO team, and business stakeholders **Qualifications & Skills:** + 8+ years of… more
    Citigroup (04/19/25)
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  • Sr. Business Control Specialist

    Bank of America (New York, NY)
    …to identify issues and control improvement for remediation and ensure tracking of issue statuses through resolution . * Provide recommendations to management on ... is responsible for supporting the oversight of the horizontal issue management program across Global Payment Solutions Line of...offered a role with Bank of America, your hiring manager will provide you with information on the in-office… more
    Bank of America (07/16/25)
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  • Investment Operations Sr Mgr

    Citizens (Tarrytown, NY)
    …which includes daily processing of our business, technology support, reporting, issue resolution , process improvement and documentation. + Responsible for ... improvements + Experience managing vendor relationships, including performance monitoring and issue resolution + Proficiency in reporting and data analysis,… more
    Citizens (07/11/25)
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  • SVP - Cross-disciplinary Controls Sr. Lead Analyst…

    Citigroup (Getzville, NY)
    …internal policy awareness and adherence; review of new business initiatives; Issue and incident governance; internal and external audit preparation and facilitation. ... with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, ie Risk & Control Self-Assessment) as required by the… more
    Citigroup (06/19/25)
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  • Enterprise Accounts Support Representative

    B&H Photo (New York, NY)
    …to escalate customer issues or communications as appropriate. + Makes issue resolution decisions independently within prescribed guidelines. + Understands ... quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most… more
    B&H Photo (05/29/25)
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  • Supervisor Customer Service

    Veolia North America (New Rochelle, NY)
    …with customers on a case-by-case basis to come to an agreement or understanding of their issue and resolution of that issue . + Managing Collections & Field ... set metrics and key performance indicators tracked by the Manager of Customer Service or Director of Customer Service...are responded to in an efficient manner with a resolution that follows NYS Public Service Commission guidelines and… more
    Veolia North America (07/11/25)
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  • Warehouse Team Leader

    Goodwill of the Finger Lakes (Henrietta, NY)
    …ensuring compliance with vendor contracts, agreements, and service level expectations. + Issue Resolution - Addressing and resolving any concerns, disputes, or ... submitting financial and operational reports to management as required. CUSTOMER SERVICE & ISSUE RESOLUTION + Customer Concern Resolution : + Reviewing and… more
    Goodwill of the Finger Lakes (07/16/25)
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  • Family Health Advocate - Remote

    Sharecare (Albany, NY)
    …and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing ... equipment (DME) + Community resource search + Member preferences management + Coordinate issue resolution with providers, payers or 3rd parties for: + Claims… more
    Sharecare (07/08/25)
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