- Lowe's (Greensboro, NC)
- …including performance monitoring, inbound call monitoring, customer service escalations, issue identification and resolution and continuous improvement efforts. ... **What You Will Do** The Market Delivery Manager (MDM) is primarily responsible for ensuring Delivery Customer Satisfaction thru service and quality control… more
- Generac Power Systems (Charlotte, NC)
- …product development and customer support, to ensure seamless dealer interactions and efficient issue resolution + Collaborate with the marketing team to develop ... reliable products and exceptional support. **Job Summary:** As a Dealer Sales Manager you will be responsible for driving sales growth and managing relationships… more
- Ascension Health (NC)
- …health metrics as needed. Participate in technical troubleshooting calls to help drive issue resolution and root cause analysis. Drive continuous improvement of ... agent in the Engineering organization. In your role as a Software Development Manager for Platform Services product you will be responsible for engineering delivery… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …4. Manage projects throughout the project lifecycle. Evaluate progress and quality, manage issue resolution process and take corrective action, as necessary. 5. ... Able to work all hours scheduled, including overtime as directed by manager /supervisor and required by business need. Travel Up to 25% **General Description… more
- Red Hat (Raleigh, NC)
- …and container technologies to join us remotely as a Partner Technical Account Manager (PTAM) in North America. We are an energetic and expanding team, focused ... for any major incidents, managing the partner's expectations and communications through resolution of such incidents. You will tailor support for each partner, work… more
- Bell Partners (Greensboro, NC)
- …+ Manage vendor relationships through structured business reviews, KPI tracking, and issue resolution . + Oversee procurement categories including MRO, flooring, ... unique role and seizes the opportunity to make an impact. The Manager Procurement will support the Director Procurement in executing strategic sourcing, contract… more
- Highmark Health (Raleigh, NC)
- …status to stakeholders in both written and verbal form. Maintain project risk / issue lists and take action to mitigate risks and address issues. Ensure that all ... changes to delivery and actively escalate those challenges to manager or director as appropriate. Manage tasks across the...Management + Strong Communication skills + Problem Management and Resolution + Working in a Matrixed Organization + Client… more
- AIG (Charlotte, NC)
- …groups, steering committees, and senior stakeholder updates. + Ensure robust risk and issue management with timely resolution and mitigation planning. + Drive ... project governance, including project tracking, reporting and escalation management. + Help embed and maintain consistent project management standards, templates and controls in line with the PMO framework. + Mentor junior project managers or analysts as part… more
- Deloitte (Charlotte, NC)
- …written English communication skills + Proactive approach in performing duties, problem solving, and issue resolution + Proficiency in the use of MS Office - ... Word, Basic Excel and PowerPoint + Exposure to contract language associated with complex IT services contracting + Education: BBA/BA/BS in related field + Must be legally authorized to work in the United States without the need for employer sponsorship, now or… more
- CVS Health (Raleigh, NC)
- …providers. Provides direction and counsel on the handling of cases and facilitates issue resolution . Assists in identifying resources and best course of action ... to take in a timely and effective manner. Conducts case reviews and provides feedback to investigators on completeness and quality of the investigation. Conducts team member evaluations and provides performance feedback to staff on an ongoing basis. Manages… more