- Ally (Raleigh, NC)
- …the enterprise to support the adoption of the API gateway. Collaborate on issue resolution and triage. Provide support for questions/clarifications from consumer ... teams. Platform Management: Serve as point-of-contact for monthly, quarterly, annual and ad-hoc assessments, attestations, audits and access reviews. Performance Monitoring: Routinely monitor and manage cost/performance of the platform and proactively… more
- Acxiom (Raleigh, NC)
- …all teams. + Facilitate regular communication with clients, including status updates, issue resolution , and continuous improvement initiatives. **What You Will ... Have:** + BA preferred with 5+ years of experience or equivalent relevant work experience + Proven experience managing delivery teams in a staff augmentation or professional services model. + Excellent communication skills across multiple levels within… more
- Cisco (Research Triangle Park, NC)
- …predictive AI algorithms and advanced analytics for proactive risk management and issue resolution . + Establish effective communication channels with partners, ... using AI-powered collaboration platforms to ensure transparency and alignment throughout the project lifecycle. + Drive continuous improvement initiatives within the Portfolio, identify and implement improvements in processes and tools. Adhere to metrics and… more
- Xylem (Charlotte, NC)
- …via the multiple stakeholders in the process. + Facilitates strategic decisions on issue resolution & gap closing. + Provide summary of sensitivities, ... vulnerabilities, opportunities to relevant KPIs. + Drive improvement of forecast accuracy together with commercial team. + Continuous improvement of Demand Planning process, actively searching for opportunities to streamline existing processes. + Facilitates… more
- Deloitte (Raleigh, NC)
- …stakeholders, defined benefit and defined contribution plan participants, and coordinate issue resolution across teams. + Provide counseling to management, ... partners, principals, directors, employees, and retirees regarding provisions of existing/new benefits, policies and processes, as needed. + Review and approve defined benefit plan lump sum and annuity payments/funding. + Respond to internal and external audit… more
- ThermoFisher Scientific (Morrisville, NC)
- …project plans, schedules, budgets, resources, and timelines. + Detect and facilitate issue resolution to address program risks. + Maintain document repository ... and file structure, ensuring adherence to version control on key documents. **Leadership Responsibilities** + Lead global, cross-functional, geographically distributed teams to achieve desired outcomes. + Coordinate with team members to identify and detail… more
- CVS Health (Raleigh, NC)
- …providers. Provides direction and counsel on the handling of cases and facilitates issue resolution . Assists in identifying resources and best course of action ... to take in a timely and effective manner. Conducts case reviews and provides feedback to investigators on completeness and quality of the investigation. Conducts team member evaluations and provides performance feedback to staff on an ongoing basis. Manages… more
- Market My Market (Charlotte, NC)
- …descriptions + Assign issues to appropriate team members (DEV, CX, SEO) based on issue type + Track issue resolution status through completion, maintaining ... Comprehensive Testing: Successfully complete all checklist items for each project + Issue Resolution : Track issues from identification through completion with… more
- Cardinal Health (Greensboro, NC)
- …and thoroughly documents the issue and communicates the root cause and resolution to the Manager , Supervisors, and other internal stakeholders as necessary. ... and missed scans, among others. Regularly reports on team performance to the Manager , Warehouse Operations. + Determines the productivity or safety issue root… more
- Lowe's (Mooresville, NC)
- …Communication team. Directly liaisons with stakeholders of areas they support. + Issue Resolution -Handles medium to high complexity issues and drives ... within a key functional area of Merchandising Operations. The manager leads a team of individual contributors that executes...issue resolution and root cause analysis. + Training/Development-Ensures training is… more