- CVS Health (Charlotte, NC)
- …of full bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing ... at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible for both scheduling and… more
- Ensono (Raleigh, NC)
- …Communicate to both customer and management the status of issues at intervals during resolution process. + Maintain documentation of issue cause, action, and ... applying vendor software license keys, updating hardware configurations. Position reports to Manager , MF System Programming **Night Shift 7 pm** **to 7 am CST**… more
- Bank of America (Charlotte, NC)
- …tight Service Level Agreements, and pursuing root cause and problem resolution follow ups. **Responsibilities:** + Provide in-depth problem analysis of application, ... investigate performance concerns, system errors, improve maintenance processes, automation, and resolution of open issues + Ownership of problem root cause analysis… more
- Truist (Raleigh, NC)
- …resolve incidents. 5. Has occasional contact with end-users. 6. Communicates status of issue resolution to internal customers. 7. May engage and manage outside ... problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues. And in this capacity, perform programming… more
- SitusAMC (Raleigh, NC)
- …loan and REO asset management including collateral valuation and the pursuit of asset resolution strategies as it relates to most CRE property types with the ability ... to handle virtually any transaction related issue with limited input from senior management. This role...and property condition assessments + Develop and evaluate all resolution alternatives that will maximize recoveries on an NPV… more
- IBM (Research Triangle Park, NC)
- …in complex scenarios . Project Management including scope, costs, staffing, risks, audit, issue resolution , etc. . Drive the responsibilities of the Sourcing ... Manager (SM) role where required, providing guidance and oversight...Project Executive for issues such as for breach, problem resolution , root cause analysis, resource & performance issues, growth… more
- RVO Health (Charlotte, NC)
- …reliable ad operations by assisting with ad server management, QA, issue resolution , documentation, and cross-functional coordination. You'll work closely ... new ad products, site changes, and creative deployments + ** Issue Triage -** Support Tier 1 troubleshooting of ad...role + Familiarity with ad servers (preferably Google Ad Manager ), trafficking, and digital media workflows + Basic understanding… more
- IQVIA (Charlotte, NC)
- …deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task (eg, Subject Matter ... makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct… more
- WTW (Raleigh, NC)
- …on-call, including weekends. **RESPONSIBILITIES** * Utilize a ticket system for issue /problem response, logging, and resolution * Provide first-level diagnosis ... to perform maintenance activities during non-business hours. This position reports to the Manager of IT Support Services. **Work Hours:** The person in this role is… more
- Truist (Raleigh, NC)
- …resolve incidents. 5. Has occasional contact with end-users. 6. Communicates status of issue resolution to internal customers. 7. May engage and manage outside ... Mainframe Hardware * Mainframe System Backups and Maintenance * IBM Copy Services Manager replication software * IBM Flashcopy * IBM DR and replication technologies… more