- Lowe's (Mooresville, NC)
- …Merchandising Communication team. Directly liaisons with GMM of areas they support. + Issue Resolution -Handles medium to high complexity issues and drives ... within a key functional area of Merchandising Operations. The manager leads a team of individual contributors that executes...issue resolution and root cause analysis. + Training/Development-Ensures training is… more
- Truist (Charlotte, NC)
- …on major infrastructure changes. Deliver SAP upgrades, patching, enhancements and issue resolution in conjunction with technically complex solutions. Perform ... on major infrastructure changes. 3. Deliver SAP upgrades, patching, enhancements and issue resolution in conjunction with technically complex solutions. owners… more
- CVS Health (Huntersville, NC)
- …of full bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing ... at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible for both scheduling and… more
- Zurich NA (Raleigh, NC)
- …Resolution Strategy & Negotiation:** + Develop and implement effective claim resolution strategies, including case evaluations, issue escalation, and timely ... favorable claim outcomes by exercising sound judgment, applying case-specific resolution strategies, leveraging available tools, negotiating effectively, and operating… more
- TD Bank (Charlotte, NC)
- …and advisory to Treasury functions such as Capital Management, Recovery and Resolution Planning, Asset Liabilities Management etc., with the goal of ensuring ... identify automation opportunities and establishing optimization strategies and support with issue root cause analysis and remediation plans. **Depth & Scope:** +… more
- Truist (Charlotte, NC)
- …resolution 8. Demonstrate leadership qualities in areas of problem solving and issue resolution by supporting, guiding and facilitating internal teams and ... developing creative needs and researching or synthesizing information for problem resolution 6. Capacity to comprehend complex technical concepts through training… more
- Truist (Raleigh, NC)
- …change from time to time. 1. Handle the identification, triage, and resolution of medium-to-high priority incidents with minimal supervision to ensure business ... experts when necessary. 13. Support the stability of applications and rapid resolution of issues by being part of applications support on-call rotation.… more
- Regions Bank (Charlotte, NC)
- …the Bank + Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives + Ability to manage ... remediation efforts, and evaluates control design and effectiveness for problem/ issue mitigation + Utilizes a knowledge of different risk...the office three or more days a week. The manager will set the work schedule for this position,… more
- Regions Bank (Charlotte, NC)
- …the Bank + Ability to influence executive decision-making and successfully negotiate critical issue resolution related to program initiatives + Ability to manage ... remediation efforts, and evaluates control design and effectiveness for problem/ issue mitigation + Utilizes a knowledge of different risk...the office three or more days a week. The manager will set the work schedule for this position,… more
- Koniag Government Services (Durham, NC)
- …provide list of personnel) by phone and email concerning the details of the issue , expected resolution , and root cause analysis. + Support efforts to restore ... cycles in accordance with CICS region build standards, furnished by the task manager . + Modify CICS architecture to eliminate Single Points of Failure within CICS.… more