- SCI Shared Resources, LLC (Houston, TX)
- …Supports HR Directors and Business Partners on escalated associate issues that require issue resolution with 3rd party administrators. + Coordinates delivery of ... + Reviews 2nd level benefits appeals and provide recommended resolution to Benefits Manager in accordance with...determine "root cause" and provide solutions to correct the issue . **Benefits Compliance** + Reviews weekly, monthly or annual… more
- Bank of America (Dallas, TX)
- …regulatory change impacts. Other responsibilities include Model Performance Monitoring Issue Oversight, metrics and High-Risk Processes (HRPs). + Coordinates with ... Champion: Breaks down barriers to create a more inclusive environment + Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness,… more
- CVS Health (El Paso, TX)
- …of full bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing ... at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible for both scheduling and… more
- Ensono (Houston, TX)
- …Communicate to both customer and management the status of issues at intervals during resolution process. + Maintain documentation of issue cause, action, and ... applying vendor software license keys, updating hardware configurations. Position reports to Manager , MF System Programming **Night Shift 7 pm** **to 7 am CST**… more
- Lilly (Houston, TX)
- …decision-makers, and stakeholders who have differing opinions + Experience facilitating issue resolution , anticipating scope changes, and implementing projects ... capital project(s). + Coordinate all design for the Project Manager during all design phases of the project and...management skills + Ability to effectively facilitate conflict to resolution + Ability to influence all levels of the… more
- IBM (Austin, TX)
- …in complex scenarios . Project Management including scope, costs, staffing, risks, audit, issue resolution , etc. . Drive the responsibilities of the Sourcing ... Manager (SM) role where required, providing guidance and oversight...Project Executive for issues such as for breach, problem resolution , root cause analysis, resource & performance issues, growth… more
- Quanta Services (Houston, TX)
- …system design. + Support UAT planning and execution, including test case development, issue resolution , and business sign-off. + Lead cutover planning and ... across corporate and Operating Unit (OpU) environments. + Assist program manager in planning, deliverables, timelines, and resource allocations across multiple… more
- IQVIA (Dallas, TX)
- …deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager , and/or a leadership role in a specific CDM task (eg, Subject Matter ... makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct… more
- Medtronic (San Antonio, TX)
- …higher-level employee relations trends, recommending solutions that address root cause of issue , and partnering with leadership on execution. The role acts as a ... assigned locations/functions, and following established ELR processes, as well as building manager skill sets. The Principal ER Partner works directly with leaders,… more
- Vistra (Irving, TX)
- …has responsibility for the day to day supervision of TXU Energy's customer issue resolution process. Under the direction of the Manager / Sr. Manager , ... Issues Management, this position will lead a small team of Issues Resolution Agents (located both onshore and nearshore) responsible for resolving residential and… more
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