- Truist (Richmond, VA)
- …resolution 8. Demonstrate leadership qualities in areas of problem solving and issue resolution by supporting, guiding and facilitating internal teams and ... developing creative needs and researching or synthesizing information for problem resolution 6. Capacity to comprehend complex technical concepts through training… more
- Lilly (Richmond, VA)
- …decision-makers, and stakeholders who have differing opinions + Experience facilitating issue resolution , anticipating scope changes, and implementing projects ... capital project(s). + Coordinate all design for the Project Manager during all design phases of the project and...management skills + Ability to effectively facilitate conflict to resolution + Ability to influence all levels of the… more
- Parexel (Richmond, VA)
- …to ensure resolution in a timely manner. + Follows quality issue processes by escalating systematic or serious quality issues, data privacy breaches, Clinical ... + Drives performance at the sites. Proactively identifies and ensures timely resolution to study-related issues and escalates them as appropriate. + Updates CTMS… more
- Parexel (Richmond, VA)
- …to ensure resolution in a timely manner. + Follows quality issue processes by escalating systematic or serious quality issues, data privacy breaches, Clinical ... + Drives performance at the sites. Proactively identifies and ensures timely resolution to study-related issues and escalates them as appropriate. + Updates CTMS… more
- Oracle (Reston, VA)
- …identify and resolve resiliency, reliability and availability risks globally. + Oversee the Issue intake, Evaluation, and Resolution Process for the review of ... small projects on your own and work with your manager in planning and executing larger local projects. You...electrical and mechanical failures with a focus on incident resolution and lessons learned. + Must have demonstrated expertise… more
- Cayuse Holdings (Richmond, VA)
- …and prioritize the allocation of PC support technician workloads to ensure timely issue resolution and service quality. + Diagnoses, identifies, isolates, and ... conflicts and hardware device conflicts through IT incident ticketing system; provide resolution and/or escalate to next Tier for assistance. + Update and maintain… more
- Nightwing (Sterling, VA)
- …the OM to implement ITSM best practices for ICA/Service discrepancy and reporting, issue resolution and operations support to include Tier 2/3 escalation. ... in the event of an incident, performance degradation, or availability issue . + Perform Network/Cloud optimization and resilience planning + Develop capabilities… more
- V2X (Springfield, VA)
- …quickly identify and assess an issue , develop the strategy to resolve the issue , implement the resolution , and restore the degraded entity to an operational ... NCAE designated institution; OR Certification : + Certified Information Security Manager (CISM); or + Certified Information Systems Security Professional (CISSP); or… more
- CBRE (Sterling, VA)
- …with machine operators and engineering to troubleshoot issues. + Document issues and issue resolution within the Client's system (Buganizer, EAM) + Lead in ... on site equipment as assigned by the Supervisor or Manager + Assist with moving materials and equipment for...+ Complete training requirements as communicated by CBRE and Manager . + Maintain certifications required to perform maintenance and… more
- Leidos (Alexandria, VA)
- …a large multi-enclave enterprise environment utilizing Microsoft's Endpoint Configuration Manager (MECM), previously known as System Center Configuration Manager ... in an evolving enterprise. + Provide follow-up reports (technical findings, feedback, resolution steps taken, After Action Reports (AARs)) for root cause analysis,… more
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