- Red Hat (Richmond, VA)
- …for an enterprise-level engineer to join us remotely as an OpenShift Technical Account Manager (TAM) in the Southeastern US In this role, you will work with a ... for any major incidents, managing the customer's expectations and communications through resolution of such incidents. You will tailor support for each customer's… more
- Sysco (Harrisonburg, VA)
- …excellent customer support to Sysco customers and ensure last mile issue resolution . **Duties and Responsibilities:** + Manage assigned customers/concepts ... and handle last mile activities to ensure customer receives product timely and accurately; collaboration with CSM that handles same concepts/customers, partners with transportation, merchandising, and contract sales teams to drive outcomes and influence… more
- Highmark Health (Richmond, VA)
- …of financial management of all requests as well as escalation of risks and issue management for each initiative. Completes tasks through direct report as well as ... (timelines and spend) and associated issues and risks requiring discussion and resolution . + Support customer as they identify new business opportunities and gather… more
- Humana (Richmond, VA)
- …session(s) + Respond to assigned provider inquiries and support prompt issue resolution , including, where necessary, collaboration with appropriate enterprise ... Medicaid network. This role supports provider onboarding, training, education, and inquiry/ issue support resolution . This role specifically supports long-term… more
- Sharecare (Richmond, VA)
- …and their families through personalized resource and referral facilitation, issue resolution and healthcare navigation. Utilizing motivational interviewing ... equipment (DME) + Community resource search + Member preferences management + Coordinate issue resolution with providers, payers or 3rd parties for: + Claims… more
- Northrop Grumman (Dulles, VA)
- …stored and retrieved in a manner that effectively meets stakeholder needs + ** Issue & Problem Resolution :** The ability to identify and proactively address ... organizational and program impacts through a systematic, proactive, approach to issue and problem resolution that identifies, communicates, monitors, and… more
- Dominion Energy (Richmond, VA)
- …present value analysis. + Negotiates prices, delivery, insurance, performance, penalties, issue resolution , escalation, terms and conditions, and intellectual ... present value analysis. + Negotiates prices, delivery, insurance, performance, penalties, issue resolution , escalation, terms and conditions, and intellectual… more
- CACI International (Reston, VA)
- …visibility and communication purposes. Communicate with Tier 3 support partners for issue resolution . * Support project reports by providing metrics, reports, ... Report security and or any operational anomalies to the IT Operations Manager , and work to support resolution . * Advise IT Operations Manager of workforce or… more
- CVS Health (Rocky Mount, VA)
- …of full bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing ... at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible for both scheduling and… more
- CVS Health (Chesapeake, VA)
- …of full bottles and additional bottles needed to fill a prescription + Issue Resolution : + Identifying challenging patient or colleague interactions and choosing ... at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible for both scheduling and… more
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