- Cardinal Health (Austin, TX)
- …legal risks. * Maintain familiarity with laws that affect client areas to issue spot and provide basic counseling, including those relevant to sales and marketing ... and customers * Interacts with internal and/or external leaders, including senior management * Persuades others into agreement in sensitive situations while… more
- JPMorgan Chase (Plano, TX)
- …operational readiness across teams. Manage product backlog, production support, issue and defect resolution and prioritization. QUALIFICATIONS: Minimum education and ... meet business requirements; Presenting findings to technical and non- technical senior stakeholders including insights for analysis and improvements. Job Location:… more
- Mass Markets (Dallas, TX)
- …and public sector client relationships and service delivery. This is a senior -level position requiring experience in account management of contact center clients. ... + Client scorecards and business reviews + Ongoing continuous improvement + Issue identification and resolution + Project management of new launches and initiatives… more
- Coinbase (Austin, TX)
- …to address systemic program challenges, recommend solutions and drive issue resolution * *Documentation and Training: *Develop and maintain comprehensive ... accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of… more
- Highmark Health (Austin, TX)
- …projects and enhancement packages with mentorship and leadership from more senior Delivery Owners. The incumbent provides project management leadership and ... status to stakeholders in both written and verbal form. Maintain project risk / issue lists and take action to mitigate risks and address issues. Ensure that all… more
- Santander US (Austin, TX)
- …Monitor risk profile to maintain tolerance within Risk Appetite. + ** Issue Identification, Management, and Risk Assessment:** Conduct RCSA responsibilities including ... Demonstrated judgement in escalation, ensuring risk-based clear line of sight for senior executives into existing and emerging issues/incidents. + Ability to build… more
- Adecco US, Inc. (Fort Worth, TX)
- …+ Communicating and providing reporting around updates and sales reports to senior leaders across the DC network and other business partners. + Creating ... skills: able to analyze information provided, identify the root issue , and use resources appropriately to solve complex/escalated customer problems/questions… more
- Citigroup (San Antonio, TX)
- …Salesforce service tickets, and other workflow queues + Provides exceptional support and issue resolution - all client issues owned end to end by the associate ... highest level of support from those teams + Provides timely feedback to senior management to identify client pain points and barriers to exceptional service; offers… more
- Lumen (Austin, TX)
- …needs. Establish defined calendar for key meetings to track progress / drive issue resolution in category (eg, part of staff meetings, conduct monthly / quarterly ... Demonstrated exceptional interpersonal and communications skills useful for managing senior level internal relationships, and complex suppliers. + Experience… more
- PenFed Credit Union (Irving, TX)
- …vendor integration with PenFed applications. + Serve as an escalation point for any issue that cannot be resolved within the established project team. + Build and ... contributed to a positive, team-oriented culture. + Collaborate with executives and senior management to create, prioritize, and define key strategic and tactical… more