- Coinbase (Sacramento, CA)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert for ... are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. * Take ownership and...to find the root cause and solve the customer issue on the first contact. Where this is not… more
- SpaceX (Hawthorne, CA)
- Sr. Manager, Enterprise Customer Success (Starlink) Hawthorne, CA Apply SpaceX was founded under the belief that a future where humanity is out exploring the stars ... of enabling human life on Mars. SR MANAGER, ENTERPRISE CUSTOMER SUCCESS (STARLINK) Starlink, our revolutionary satellite constellation, will deliver low-latency… more
- Amazon (Culver City, CA)
- …leading brands, then we're interested in you. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by providing ... our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business...systems. * Deep diving and resolving an item buyability issue that was surfaced by your Customer. * Following… more
- Meta (Menlo Park, CA)
- …and partner-focused professional to join Global Scaled Partnerships as a Partner Success Manager. In this role, you will collaborate with Strategic Partner Managers, ... Product Teams, and Operations Teams to enhance partner success , facilitate product adoption, and minimize churn across multiple products to drive top line goals.… more
- Persado (California City, CA)
- …To Work in 2021, 2022 & 2024. What We Are Looking For As a Customer Success Manager, you will be responsible for partnering with both internal teams and customers to ... platform. You will collaborate with customers daily to build relationships, establish success metrics & track results, drive utilization, bring awareness of all… more
- Amazon (Culver City, CA)
- …artists, and creators on a global scale. Key job responsibilities Customer Success Managers are responsible for driving Seller business growth by providing insights ... defined. * Implement and track metrics to record the success and quality of your portfolio of Sellers. *...call. * Deep diving and resolving an item buyability issue that was surfaced by your Customer. * Following… more
- Comscore (Los Angeles, CA)
- …sponsorship for this position, now or in the future.** **Job Title:** Senior Success Specialist **Location:** Remote (Must reside in the USA) and willing to work ... client accounts with direct ownership for client satisfaction, product usage, and issue resolution + Maintains a baseline knowledge of clients' industry, competitive… more
- DataVisor (Mountain View, CA)
- …collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner to key ... client business models, fraud/AML risk exposure, and operational needs to define success criteria and shape tailored solution strategies + Partner closely with… more
- Coinbase (San Francisco, CA)
- …Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused support analysts ... customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in… more
- City National Bank (Los Angeles, CA)
- …(RCSA's), Key Risk Indicators (KRI's), Operational Risk Events (ORE) reporting, and issue resolution * Understand material existing and emerging risks which align ... deficiencies are addressed. This includes providing oversight and challenge during the Issue Management Lifecycle, which may include issue details; root cause… more