- New York Post (New York, NY)
- …York Post we recognize that attracting the best talent is key to our strategy and success as a company. As a result, our ranges reflect our good faith estimate to ... pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during… more
- New York Post (New York, NY)
- …York Post we recognize that attracting the best talent is key to our strategy and success as a company. As a result, our ranges reflect our good faith estimate to ... pay fairly as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during… more
- CompuCom (New York, NY)
- …necessary application setups is essential, along with obtaining customer confirmation that the issue has been resolved. Success in this role depends on meeting ... Service Level Agreements (SLAs) and documenting outcomes in ServiceNow upon completion. **Responsibilities** + Performing advanced exchange of like for hardware. + Sound understanding of customer support, operations, and processes. + Able to communicate… more
- IQVIA (New York, NY)
- …drive measurable results - all without having to pick up the phone. Platform Success is a diverse group of problem solvers with boundless curiosity. Together, we ... love. The Product Support team serves as the critical bridge between Platform Success and Product, ensuring all platform systems and processes are functioning as… more
- Coinbase (Albany, NY)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert for ... are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. * Take ownership and...to find the root cause and solve the customer issue on the first contact. Where this is not… more
- ManpowerGroup (Buffalo, NY)
- …client, a leading food manufacturing company in Buffalo, NY, is seeking a Customer Success Specialist to join their team. As a Customer Success Specialist, you ... will align successfully in the organization. **Job Title:** Customer Success Specialist **Location:** Buffalo, NY **Pay Range:** $24/hour **Shift:** Monday-Friday;… more
- Uniti (New York, NY)
- …approximately 150,000 miles. **What You'll Do:** The Uniti Solutions Customer Success Manager is responsible for establishing and building customer relationships and ... customer adoption of our products & solutions. The Customer Success Manager ensures customers are satisfied with services and...based on real-time insights into customer needs. + Orchestrates issue resolution on behalf of the customer and is… more
- Mobile Health (Queens, NY)
- …require additional travel, as needed. Overview The Senior Manager of Customer Success Management serves as a key strategic and operational leader, managing complex ... and/or programs that will help drive operational excellence and organizational success for Mobile Health. This role will ensure seamless execution, alignment… more
- Coinbase (Albany, NY)
- …Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused support analysts ... customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in… more
- City National Bank (New York, NY)
- …Control Management Activities, Key Risk Indicators, Operational Risk Events, Issue Management, Scenario Analysis,Products, and aggregating and reporting of ... existing and emerging exposures, Operational Risk Events (ORE) reporting, and issue resolution. * Understand material existing and emerging risks which align… more