- JPMorgan Chase (Plano, TX)
- …skills: Action Plans development to ensure sustainability of controls and overall issue management success , Root cause and corrective action identification, ... a strong control environment to include regulatory oversight, risk assessments, issue management, CORE standards, and conducting ongoing evaluation of key processes… more
- Netsync Network Solutions (Houston, TX)
- …basic repairs + Maintain strong working relationship with customer and team + Communicate issue and success to team manager Additional Duties: + Assist with ... general facility upkeep + Staging Network Gear + Assist with any on-site project requests + Assist team with off season (summer) projects + Various other tasks related to service delivery Skills and Experience: + Organization Skills + Customer Service Skill +… more
- Netsync Network Solutions (Richardson, TX)
- …warranty operations + Maintain strong working relationship with customer and team + Communicate issue and success to team manager Additional Duties: + Assist in ... diagnosing and or repairing of in-house equipment for projects + Assist with any on-site project requests + Assist drivers with pick-ups and deliveries + Assist team with off season (summer) projects + Assist in staging Network Gear + Delivers and installs… more
- Coinbase (Austin, TX)
- …connection, and alignment. Attendance is expected and fully supported. As a Customer Success Agent,* *you will serve as a primary subject matter expert for ... are valued. Ensure their voices are heard through accurate issue tracking and upstream solutions. * Take ownership and...to find the root cause and solve the customer issue on the first contact. Where this is not… more
- JPMorgan Chase (Plano, TX)
- Join Our Sales Success team where you will manage the Sales Success Credit Support team as they support GCB Payments Sales. As a Sales Success Credit Support ... communication and partnership with stakeholders to achieve common goals. The Sales Success Credit Support team is considered the subject matter experts for Payments… more
- AireSpring (Dallas, TX)
- …"Best Telecom Deal" and "Top Channel Program". Job Summary: The Customer Success Service Manager is responsible for ensuring client satisfaction, retention, and ... acts as the main point of contact along with a Platinum Customer Success Manager for clients post-sale, working cross-functionally with Sales, Product, and Support… more
- Coinbase (Austin, TX)
- …Attendance is expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team of customer focused support analysts ... customer accounts. * Proactively identify customer needs before they become an issue to simplify the customer experience, reduce friction, and strengthen trust in… more
- Woodforest National Bank (The Woodlands, TX)
- …adherence to security standards. . Assists with high level troubleshooting and issue resolution. Competencies Required: . Demonstrated success in managing, ... analyzing and solving complex network technical issues. . Technical knowledge of security configurations, log analysis, intrusion detection and mitigation. . Strong verbal communication and technical writing skills with an ability to effectively interact with… more
- USAA (Plano, TX)
- …to collect and analyze data. **What sets you apart:** + Direct experience with Issue Management process, understanding the nature of an issue and providing ... Issue Owners and Action Owners throughout the issue lifecycle. + Ability to operate and make sound...service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees.… more
- USAA (San Antonio, TX)
- …to collect and analyze data. **What sets you apart:** + Direct experience with Issue Management process, understanding the nature of an issue and providing ... Issue Owners and Action Owners throughout the issue lifecycle. + Ability to operate and make sound...service, loyalty, honesty and integrity. USAA attributes its long-standing success to its most valuable resource: our 35,000 employees.… more