- Bank of America (New York, NY)
- …Digital Payments team is seeking a Digital Manager to manage the audit issue portfolio across Consumer and Small Business Digital Payments Products (Zelle, Bill Pay, ... will serve as the central contact for all audit, issue , and risk items for the team, including: -...and as such affirms in policy and practice to support and promote the concept of equal employment opportunity,… more
- The Arc Erie County NY (Williamsville, NY)
- …face-to-face contact, missed appointments, phone conversations with individuals and community-based support , employers, and any issue related to employment. + ... and employer to ensure satisfaction with job placement and provide any support needed to retain the placement. They will develop an individualized employment… more
- Mastercard (New York, NY)
- …Support : o Enhance post-integration servicing by incorporating self-service portals, proactive issue resolution, and AI-powered customer support . o Develop an ... we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple,… more
- Bank of America (New York, NY)
- …to include, at a minimum, examinations, transaction reviews, risk assessments and issue management + Serve as subject matter expert for and/or lead risk-based ... of examination and monitoring results, new issues and emerging risks + Issue management, including approval of issue severity ratings, action plans,… more
- Citigroup (Getzville, NY)
- …Credit and Price Risk Execution team supporting the Price Risk data quality issue management and strategic data initiatives. 'Price Risk' includes all aspects of ... of work across businesses and regions. The role will support Markets businesses and functions in driving transformation in...risks. + Engage in a process of data quality issue triage, raising Business priorities & providing proactive guidance… more
- Microsoft Corporation (New York, NY)
- …all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help ... for our customers and the world. As the Principal Support Escalation Manager you will own Crisis Communications for...Ensures existing processes are not a blocker to customer issue resolution and influences the direction of process improvement… more
- Albany Medical Center (Albany, NY)
- …Day (United States of America) Salary Range: $51,755.37 - $77,633.06 The Tech Field Support provides onsite and remote support for all complex and in person ... support needs. The Tech Field Support will take ownership of issues escalated to them...between the customers and Information Technology to resolve any issue that is reported, and will fulfill any project… more
- Anywhere Real Estate (Rochester, NY)
- Technical Support Manager wanted by Anywhere Real Estate Operations, LLC, Madison, NJ. + Provide overall leadership and strategic direction to our Business ... Applications Technical Support Team to ensure high-quality support and...while fostering a collaborative and high-performance environment to expedite issue resolution; + Ensure service delivery is timely and… more
- Citigroup (New York, NY)
- The Application Support Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates ... and other closely related teams. **Responsibilities** + The Apps Support Analyst provides technical and business support ...concise written and verbal communication skills + Knowledge of issue tracking and reporting using tools + Good all-round… more
- MUFG (New York, NY)
- …details. **Job Summary:** Provide dedicated Senior Leadership, Executive and Board member support . Job scope includes work on helpdesk tickets, PC builds and ... installs, printer maintenance, Intune and iOS configurations and remote user support . **Responsibilities:** ** Support General Level II:** + Provide technical… more