- Veterans Affairs, Veterans Health Administration (Albany, NY)
- …within the scope of radiology practice, provide education to patients and support , obtain informed consent, issue disclosures when appropriate, document in ... maintain continuing education and other sources of current practice. Support academic affiliations in technologist, radiologic assistant, medical student, resident,… more
- HTC Global Services Inc (Brooklyn, NY)
- …and UC platform vendors. + Drive SLA governance, dispute resolution, chronic issue elimination, and RCA compliance. + Manage renewals, contract optimizations, and ... fraud prevention, toll-bypass protection, and call routing governance. + Support internal/external audits and maintain up-to-date compliance records. +… more
- City of New York (New York, NY)
- …receive City funds. The NYC Department of Investigation seeks a skilled Desktop Support Engineer to join its Information Technology Unit. This role requires a strong ... change management, call monitoring, action planning, and reporting. -Handle issue escalation and resolution processes. -Communicate internally with updates to… more
- City of New York (New York, NY)
- …of Permits and Licensing collaborates with internal and external partners to issue thousands of permits and licenses to individuals and businesses annually, ... of programs and services focused on food and nutrition, anti-tobacco support , chronic disease prevention, HIV/AIDS treatment, family and child health, environmental… more
- Citigroup (Getzville, NY)
- …Review should be comprehensive, concise, conclusive and consistent with clear support document reference. + Specialize in assigned portfolio, liaise with business, ... TM and UW, ensure data integrity, represent R&A in issue remediation, while backup teammates on other portfolios +...communicate and coordinate implementation, act as R&A SME to support business, Risk and Finance + Support … more
- CTG (Armonk, NY)
- …business requirements and translate them into system configurations and solutions. + Support testing, troubleshooting, and issue resolution for time management ... processes. + Collaborate with cross-functional teams to ensure integration with payroll and HR systems. **Skills:** + Deep understanding of SuccessFactors Time Management modules. + Strong knowledge of Time & Attendance systems, preferably UKG ProWFM. +… more
- Wolters Kluwer (Albany, NY)
- …assessing customer needs, fostering long-term satisfaction, loyalty, and growth. + ** Support Product Development and Issue Resolution** Identify gaps in ... current offerings, collaborate with product teams to translate client feedback into actionable specifications, and manage expectations around enhancements. + **Increase Market Share** Target competitive accounts and engage stakeholders at all levels to uncover… more
- M&T Bank (Buffalo, NY)
- …are embedded in the business routines to provide oversight, advice, challenge, and support of teams in their day-to-day work. + **Enterprise Platforms Operations** : ... risks. You'll lead efforts to develop policies, implement monitoring programs, and manage issue remediation - all while helping shape a growing team and a newly… more
- FirstLight Fiber (Albany, NY)
- …in the industry. The NOC Technician position provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers. This ... position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: * Operate and support in a 24x7 Network Operations Center; this includes shift work and… more
- M&T Bank (Amherst, NY)
- …making outbound calls to obtain needed. information. + Responsible for customer issue through resolution or escalation and follow-up with the customer once servicing ... is complete to ensure their immediate needs and expectations have been met. + Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing… more