- ZOLL Medical Corporation (Pittsburgh, PA)
- …ZOLL the ideal place to build your career. Job purpose The Product Technical Support Specialist - Tier 1 plays a critical role in providing patients, families, and ... medical professionals with exceptional technical guidance and support for ZOLL Cardiac Management Solutions (CMS) products and services by phone, email, and other… more
- Innovative Systems (Pittsburgh, PA)
- …best-of-breed data quality and compliance solutions is looking for a talented Software Support Analyst to be part of our Technical Customer Experience team. You will ... support clients utilizing our award winning, anti-terrorism/anti-money laundering software...with other teams and departments to assist with quicker issue identification and resolution and to provide them with… more
- Mondelez International (Wilkes Barre, PA)
- …of Snacking. Make It With Pride.** Together with analytics team leaders you will support our business with excellent data models to uncover trends that can drive ... create business impacts **More about this role** The Retail Support Team Lead will be a leader and a... providers and the business, ensuring smooth communication and issue resolution. Proactively partners with Regional Vice Presidents (RVPs)… more
- Iron Mountain (Harrisburg, PA)
- …conversation. Iron Mountain is seeking a skilled, highly motivated **Sr. IT Application Support Analyst (Level 3 Support )** to join our Global Technical ... critical role, you will be responsible for providing expert-level technical support , troubleshooting, and deep diagnostics for our cutting-edge Digital Solutions… more
- Cisco (Malvern, PA)
- …and triage Customer Facing Defects. They work closely with Meraki Support , Platform and Product Engineering and Product Management organizations to deliver ... top class Customer and Support Experience. As a People Leader within the Meraki...high-quality standards for Customer Found Defect (CFD) triage and issue scoping. + Monitor key performance indicators and quality… more
- Oracle (Harrisburg, PA)
- **Job Description** **Senior Support Engineer 1** **- Oracle Exadata Cloud Services** **Shift:** US Hours with flexibility to cover nights/weekends as required ... be **U.S. Citizens** **About the Role** As a **Senior Support Engineer** 1 in Oracle's Support organization,...+ Passion and knowledge to prevent issues and reduce issue resolution times through documentation, automation and AI model… more
- Vail Resorts (PA)
- …until the position is filled (whichever is first). **Job Summary:** As the Support Manager for Rental Technology within the Resort Application Development team, you ... will lead a software and support team dedicated to driving operational excellence across the...and efficiency of all systems through proactive monitoring, swift issue resolution, and continuous improvement. + Develop a strong… more
- Graham Packaging Company (Lancaster, PA)
- …taking action for continuous improvement and growth. **Overview** The Downstream Process Support Engineer will work with the Central Engineering and Plant Operations ... robotics, and other automatic packaging equipment. **Responsibilities** **Engineering & Technical Support ** + Provide hands-on engineering support and deployment… more
- Citizens (Pittsburgh, PA)
- Description The Incentive System Support Analyst is a key member of the Sales Performance Management (SPM) Information Shared Services team. This position ensures ... acknowledgement, allocations and roster validations + System & Initiative Support + Support ICM team role in...and perform regular User Entitlement Reviews. + Testing & Issue Resolution + Act as first-line contact for incoming… more
- Envista Holdings Corporation (Quakertown, PA)
- …_ **Essential Duties and Responsibilities:** + Investigate, analyze and resolve complex support requests with internal and external customers via phone, email, chat, ... remote control/assist software. + Take ownership of the customer issue to resolution. + Document session notes and complaints...a high level of professionalism at all times. + Support multiple products. + Must consistently deliver results and… more