- Vagaro (Pleasanton, CA)
- …associated hardware, and billing inquiries + Troubleshoot, resolve, and document customer issues via phone, chat, and email + Work within service level goals ... in a high-volume support center + Replicate and escalate issues to the appropriate internal Vagaro team + Draft...in troubleshooting web applications, common browsers, and basic hardware issues on PC, Mac, iOS, and Android platforms +… more
- Magellan Health Services (San Diego, CA)
- …to resolve claim processing problems among internal departments, including authorization issues . + Completes data entry for tracking and reporting of claim ... customers. + Assists with handling internal routes (ie rates, provider membership issues ). + Seeks, gathers and analyzes relevant data to address problems… more
- Meta (San Diego, CA)
- …performance management and optimization efforts 4. Debug complex, system-level, multi-component issues that span multiple layers from kernel to application 5. ... devices, and audio prototypes 8. Collaborate with cross-functional teams to solve issues and create new features in the connectivity space, including wireless… more
- KBR (El Segundo, CA)
- …leading discussion, and writing minutes-to resolve risks, requirement gaps, integration issues , and action items + Review proposed changes to the technical ... to adjudicate the comments. + Serve as a subject matter expert to assess technical issues and to prepare briefings to US Air Force management + Support management of… more
- Canon USA & Affiliates (Sacramento, CA)
- …presentations to audience in competitive set-ups/traps, customer objections, and product issues . + Obtain commercial quality images that showcase the technology, ... address competitive issues , and show the clinical advantage of the product....communicates with service and customers regarding printing and networking needs/ issues . + Demonstrate very good computer skills and other… more
- Sharp HealthCare (San Diego, CA)
- …opportunities.Sets the standard and approach for resolution of data quality issues and ensure follow-through to correction. + Develop codeAnalyzes, designs, ... standards.Performs comprehensive risk identification.Ensures adequate communication of project related issues .Establishes and completes project documentation requirements in a timely… more
- Navy Federal Credit Union (San Diego, CA)
- …and procedures, and/or government regulations + Develop solutions for quality issues identified; maintain effective communication with business partners and support ... corrective action to ensure prompt, consistent, and effective remediation Research escalated issues as needed and determine or collaborate with team on the… more
- TEKsystems (San Luis Obispo, CA)
- …timely support across phone, email, chat, and ticketing systems. + Resolve Issues with Confidence: Quickly assess customer concerns, identify solutions, and take ... ownership of resolving issues or escalating when needed. + Leverage Knowledge Resources:...Technical Support: Assist with hardware, software, and system access issues , guiding users through processes like equipment requests, relocations,… more
- Abbott (Santa Clara, CA)
- …Engineer and Operations) to perform on line issue triage to evaluate issues and determine if non-conformance is present, determine initial bracketing and ... controls. + Support technicians and supervisors in equipment availability issues . + Supports Training and Certification Program. Provides additional insight… more
- Niagara Bottling LLC (Stockton, CA)
- …Owner + Makes safety the number one priority + Keeps alert for safety issues and escalates immediately + Effectively prioritizes tasks based on department goals + ... Shows respect to others and confronts interpersonal issues directly + Prioritizes resolution of customer ... issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and honors commitments to… more