- Insight Global (North Fork, CA)
- …sales service processes to analyze data related to customer support requests, system issues , and user satisfaction, identify areas for enhancement, and inform post - ... system development, configuration, and customization, promptly resolve disagreements and issues between the two parties, ensuring that projects progress smoothly… more
- C4 Planning Solutions, LLC (Camp Pendleton North, CA)
- …are regularly kept up to date so that customers have confidence that their issues are being actively addressed. + Elevate requests to Tier 2, System Integrators, and ... Tier 3 Teams when appropriate to resolve more complex customer issues . + Provide telephone support to customers in a professional, knowledgeable manner to maintain… more
- Microsoft Corporation (Mountain View, CA)
- …provide constructive feedback, and recognize achievements. Address any performance issues promptly and fairly. Identify and nurture high-potential team members, ... manage technical dependencies. + Identify risks early (tech debt, integration issues , capacity limits) and drive mitigation plans across stakeholders. +… more
- Robert Half Technology (Irvine, CA)
- …In this role, you'll be the go-to person for resolving technical issues and supporting day-to-day technology needs across the organization. You'll work closely ... laptops, mobile devices, and peripherals. + Troubleshoot and resolve issues related to Windows OS, Microsoft 365, VPNs, and...and cybersecurity teams to escalate and resolve more complex issues . + Maintain accurate records of IT assets and… more
- Wells Fargo (Oxnard, CA)
- …and the daily operations of the teller line + Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking ... listening, eliciting information efficiently, comprehending, and resolving complex customer issues + Customer service, operations, or financial services management… more
- Highmark Health (Sacramento, CA)
- …by the Organization. + Support the team in identifying, clarifying, and resolving complex issues critical to the success of the initiative and play a role in shaping ... **SKILLS** + Must be able to effectively resolve issues and problems across all areas of the corporation,...knowledgeable and sensitive to many internal and external corporate issues + Aptitude for a high visibility position demanding… more
- Sacramento Behavioral Healthcare Hospital (Santa Rosa, CA)
- …and ongoing education for clinical staff. Continually educates staff on key issues relating to hospital policies and procedures and health care regulations. + ... Ensures accurate and timely shift-to-shift reports. + Monitors clinical issues for high acuity patients or patients with unusual problems. + Coordinates off site… more
- Walmart (Sunnyvale, CA)
- …search and personalization. **What you'll do:** + Troubleshoot business and production issues for mobile devices by reviewing and analyzing information (for example, ... etc.); then engaging support teams to assist in the resolution of found issues . Upon issue resolution, perform a root cause analysis across multiple mobile devices… more
- Intuit (Mountain View, CA)
- …Security Teams to quickly gather endpoint data necessary to resolve complex issues + Strong experience with video conferencing technologies and collaboration tools & ... support. + Ability to analyze and troubleshoot complex software, hardware and connectivity issues as well as recommend and implement corrective solutions. + Work on… more
- Oura (San Francisco, CA)
- …to refine troubleshooting workflows and proactively monitor known and emerging issues within the EFFA program. Additionally, you'll manage general supplier quality ... Design of Experiments (DOEs) and Product Release Qualifications (PRQs) to mitigate issues , reduce failure rates, and elevate the customer experience. + Manage… more