- MyFlorida (Tallahassee, FL)
- …new or revised rules, statutory language, interpretative documents, and guidelines on HR issues , in consulation with the agencies being served and the program areas ... research, performs analyses, and presents findings and recommendations to address HR issues and to provide customer service and assistance to agencies, employees and… more
- MyFlorida (Tallahassee, FL)
- …filed with the Bureau of Licensing regarding licensing, appointments and education issues in order to appropriate resolutions through the Bureau's case management ... Division of Agent & Agency Services regarding licensing, appointment and education issues . + Assists in identifying areas of potential business process improvement… more
- Ford Motor Company (Sunrise, FL)
- …As vehicles become increasingly sophisticated, identifying and resolving electronic issues quickly is essential to maintaining Ford's reputation for quality. ... + Lead and facilitate root cause analysis investigations for complex technical issues , product failures, process deviations, and quality incidents. + Apply various… more
- Carrington (Jacksonville, FL)
- …Dialer vendor directly when needing to troubleshoot or escalate system performance issues , providing team and management with timely updates. + Partner with dialer ... + Act as an escalation point for advanced or difficult dialer system issues , assist other dialer operations' staff in troubleshooting and resolving complex issues… more
- Sedgwick (Tallahassee, FL)
- …strategically manages a complex claim inventory by assessing complex claims issues , utilizing jurisdictional expertise to provide oversight, and directs the handling ... line of business and key jurisdictions on complex claim issues . + Uses knowledge of all aspects of claims...concise file notes to allow stakeholders to understand the issues and path to resolution. + Facilitates roundtables with… more
- TD Bank (Jacksonville, FL)
- …the business + Supports business with analysis and reporting on operational risk issues and their impact which may include scenario analysis + Supports established ... to improve communication of business-specific operational and/or related risk management issues + Participates in the review of scorecard results and/or capital… more
- Citigroup (Tampa, FL)
- …role compromising of transactional work and providing broad-based advice on various issues and projects, for the Payments, Liquidity, Trade, and Investor and Issuer ... regulatory and cross-border matters + Monitors management of complex legal issues and transactions, escalating to appropriate internal stakeholders when necessary +… more
- Citigroup (Tampa, FL)
- …its capabilities and services; and Syndicates where we support both FI and EQ new issues and IPOs. Our Operations groups are core to the success of the Markets ... for both external clients and internal teams, resolving or escalating issues to senior management appropriately. + Process daily collateral movements, exposure… more
- Cardinal Health (Tallahassee, FL)
- …of medical supplies. Agents will act as a liaison, problem-solving order issues , researching accounts and providing resolutions in a high-volume call center. The ... in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as… more
- Percepta (Melbourne, FL)
- …carefully listening to the customer, providing knowledge and resources, and resolving issues promptly. In this role, the Customer Service Case Manager is empowered ... both verbal and written communication + Be responsible for resolving customer issues using all available resources, including Dealers (ie, service personnel, subject… more