- Citigroup (Tampa, FL)
- …of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of ... users of Citi Applications. This includes providing quick resolutions to app issues , driving stability, efficiency and effectiveness improvements to help us and the… more
- Intermountain Health (Tallahassee, FL)
- …payments, to research incomplete, incorrect or outstanding claims and/or patient issues . Investigates and resolves claims submission, disputes or complaints to ... resolution, as needed. Resolves billing/insurance issues and ensures compliance with departmental and governmental policies. + Supports the department leadership… more
- TD Bank (Fort Lauderdale, FL)
- …business requirements + Collaborates with technology and business partners to resolve issues and ensure requirements and established SLAs + Works closely with ... + Provides support throughout data lifecycle to resolve data issues and support user community by helping users interpret...+ Leads the investigation of root causes for data issues and ensure data issues are resolved… more
- Mass Markets (FL)
- …with hundreds of customers each week across the country to resolve support issues , sell new products and services, and ensure a best-in-class customer experience. In ... Listen to customers, understand their needs, and resolve customer issues + Research systems to find missing information as...information as applicable; coordinate with other departments to resolve issues as applicable + Follow the processes of the… more
- Teleperformance USA (FL)
- …customer inquiries by finding innovative ways to respond to varying questions, issues , and concerns.** + **Handle and carefully respond to all customer inquiries** ... information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive** +...customers** + **Calmly attempt to resolve and de-escalate any issues ** + **Escalate interactions when necessary and appropriate** +… more
- Teleperformance USA (Tallahassee, FL)
- …**are required to use excellent decision-making skills and innovation to resolve issues and respond to consumer concerns while adhering to company and departmental ... guidelines. The position is responsible for resolving high level consumers issues in a fast-paced environment.** + **Resolve complex consumer issues and advise… more
- CompuCom (Tallahassee, FL)
- …and customers as a primary daily point of contact for sales support, monitor customer issues , identify potential issues , and ensure issues have an effective ... as aging status for assigned accounts, solving billing and collection issues , performing root cause analysis, identifying special billing requirements, and involving… more
- Publix (Lakeland, FL)
- …collaborate with development, QA, infrastructure, and vendor teams to resolve issues , implement enhancements, and drive automation that improves efficiency and ... for Point of Sale (POS) applications, ensuring timely resolution of complex issues + Monitor production environment to maintain system efficiency, accuracy, and… more
- TD Bank (Jacksonville, FL)
- …including assigning workflow, providing governance and support, and addressing and escalating issues . This role oversees the timely execution of KYC reviews using a ... to develop proactive strategies, tactics and programs to effectively manage regulatory/compliance issues relating to KYC Ops + Contributes to the development and… more
- NextEra Energy (Panama City, FL)
- …to Operations:_ + Conduct Pre-COD Site Walkdowns to document ongoing civil issues and ensure compliance. + Identify and resolve operational environmental issues ... of environmental events. + Proactively identify and resolve site-specific compliance issues . + Perform internal and external reporting on environmental events. +… more