- Robert Half Technology (Saxonburg, PA)
- …technical support to end-users, handling a variety of tasks including troubleshooting issues , repairing devices, and managing service desk tickets. This position is ... tickets in a timely and efficient manner. * Troubleshoot and diagnose technical issues related to Microsoft Windows 10 and other software. * Perform Chromebook… more
- Skookum Contract Services (Silverdale, PA)
- …users including device support and configuration, training, and ownership of reported issues . Responsible for resolving issues directly, or through coordination ... and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the Maximo Programmer/Analyst team. Owns status of… more
- Penn Medicine (Philadelphia, PA)
- …workarounds by appropriately and consistently sharing with organizational partners the issues , which require their attention. Review survey comments and follow-up ... plans are effectively implemented Ensure appropriate follow-up of major issues Manage routine and crisis communications throughout the entity/community as… more
- Cognizant (Harrisburg, PA)
- …quality and customer experience. This includes reinforcing capable solutions to customer issues and identifying pain points customers are experiencing in order to ... to be reported out to the leadership level * Identifying reoccurring or emerging issues and escalating them to the appropriate channels * Collaborating with CSS and… more
- Pearson (Harrisburg, PA)
- …Others:** Advises scoring directors on content- and item-level scoring and quality issues . Evaluates scoring directors and provides feedback on job performance. + ... program team, and customer meetings to exchange ideas and information, discuss issues , plan actions, review costs, and provide technical guidance. May also… more
- JB Hunt Transport (Langhorne, PA)
- …payroll, driver counseling, accident reviews, filing and documenting, resolving pay issues , invoicing, and/or creating operational or financial reports + Manage yard ... preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required) + Work with drivers,… more
- CBRE (Harrisburg, PA)
- …analyzing trends in general business conditions. + Respond to and resolve issues and requests from management teams and clients regarding various bookkeeping matters ... and reports. + Research open accounting issues and recognize potential issues and conflicts so corrective action can intercept and minimize issues . + Use… more
- Exelon (Philadelphia, PA)
- …interveners. Act as liaison to state regulatory staff personnel for retail rate issues to influence and facilitate regulatory reviews. (20%) + Prepare, review and ... Company personnel, regulatory staff, customers, and consultants. Evaluate inquiries, issues , complaints, and adversarial positions and develop approaches to address.… more
- Deloitte (Pittsburgh, PA)
- …subcontractors involved + Identification and facilitation of resolution of Independence issues + Commercial/financial issues and implications associated with ... lifecycle to Business leaders on critical risk and quality issues . + Knowledge Management and Training Support + Drive...+ Diverse network, with knowledge of cross-industry and cross-portfolio issues that impact QRM + Ability to bring fresh… more
- YAI (Harrisburg, PA)
- …actions as needed; and reporting, tracking and escalating client and/or staff issues and concerns. + Ensures DSP/RBTs are consistently engaging and providing ... completion of required direct support staff trainings for all staff, reporting issues to Program Administrator. + Conducts weekly shift meetings with DSP/RBTs and… more