- PPL Corporation (Allentown, PA)
- …the more complex accounting activities including analyzing accounting transactions & issues , preparing journal entries, preparing & analyzing financial reports and ... over financial reporting. 7. Uses best practices and knowledge of internal/external business issues to improve products or solves more complex problems taking a new… more
- Verint Systems, Inc. (Harrisburg, PA)
- …Duties and Essential Responsibilities:** + Assist customers with assigned technical support issues that are reported via telephone, web, and email. + Provide ... accurate analysis, troubleshooting and testing of technical issues . + Ensure the highest level of communication with...Follow and maintain all standards for tracking and documenting issues throughout the lifecycle of a support case. +… more
- Commonwealth of Pennsylvania (PA)
- …selection + Provide exceptional customer service by addressing inquiries, resolving issues , and maintaining a positive shopping experience + Maintain a clean, ... concerns or complaints; taking appropriate action to resolve service issues ; answering customer inquiries concerning products and product-related information;… more
- Commonwealth of Pennsylvania (PA)
- …reports, including accounting and inventory management, and address cash management issues . + Resolve customer service and product-related concerns promptly. + Work ... concerns or complaints; taking appropriate action to resolve service issues ; answering customer inquiries concerning products and product-related information;… more
- Intermountain Health (Harrisburg, PA)
- …payments, to research incomplete, incorrect or outstanding claims and/or patient issues . Investigates and resolves claims submission, disputes or complaints to ... resolution, as needed. Resolves billing/insurance issues and ensures compliance with departmental and governmental policies. + Supports the department leadership… more
- Teleperformance USA (PA)
- …customer inquiries by finding innovative ways to respond to varying questions, issues , and concerns.** + **Handle and carefully respond to all customer inquiries** ... information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive** +...customers** + **Calmly attempt to resolve and de-escalate any issues ** + **Escalate interactions when necessary and appropriate** +… more
- WellSpan Health (York, PA)
- …healthcare laws, including healthcare fraud and abuse laws, hospital/physician issues , complex contract negotiation and management, Medicare/Medicaid reimbursement ... issues , regulatory compliance, patient issues , employment law, contract law, nonprofit corporate governance, tax and medical staff issues . + Maintains… more
- CompuCom (Harrisburg, PA)
- …and customers as a primary daily point of contact for sales support, monitor customer issues , identify potential issues , and ensure issues have an effective ... as aging status for assigned accounts, solving billing and collection issues , performing root cause analysis, identifying special billing requirements, and involving… more
- TD Bank (Scranton, PA)
- …business requirements + Collaborates with technology and business partners to resolve issues and ensure requirements and established SLAs + Works closely with ... + Provides support throughout data lifecycle to resolve data issues and support user community by helping users interpret...+ Leads the investigation of root causes for data issues and ensure data issues are resolved… more
- Nestle (Bethlehem, PA)
- …inventory is in place at all DCs time of promotion + Escalates operational related issues to leadership prior to promotion to limit cost and complaint issues ... up to Nestle SOPs + Ensures all safety related issues are root caused, resolved, and escalated to the...Operations Master Plan (OMP) + Ensures the high priority issues are reviewed, actions are implemented, and resolutions are… more