- Teleperformance USA (Brownsville, TX)
- …responsibility is to find innovative ways to respond to varying questions, issues , and concerns.** + **Connect with customers via phone/email/chat/and or social ... questions or concerns** + **Calmly attempt to resolve and de-escalate any issues ** + **Escalate interactions when necessary and appropriate** + **Respond to requests… more
- Ankura (Houston, TX)
- …level clients and other professionals related to basic and moderately complex analyses/ issues + Handles client interactions at multiple levels + Provides guidance ... + Demonstrates ability to contribute to identification of key issues + Able to understand concepts of data patterns...such as following up on an application or technical issues unrelated to a disability, will not receive a… more
- Baylor Scott & White Health (Temple, TX)
- …professional practice model. Responsibilities include patient assessment, recognizing health issues , creating care plans, and assessing patient responses. Secure ... about patient needs in healthcare. Help patients and prevent issues . Follow the Texas Nursing Practice Act and delegate...+ Creating care plans reflecting values aids in resolving issues . + You will help educate patients, families, nurses,… more
- Citigroup (Irving, TX)
- …behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. + Conducts analysis and packages it into detailed ... opportunities. + Empathetically listens and understands others' positions before acting on issues ; works to amplify voices that are minimized in the workplace. +… more
- HCA Healthcare (San Antonio, TX)
- …trays and floor stock accurately and in a timely manner. You will troubleshoot ADC issues ; able to re-configure ADCs and perform build and set up functions. You will ... and identified opportunities to minimize waste. + You will identify critical issues , prioritizes workload and communicate to appropriate personnel any issues … more
- Public Storage (Plano, TX)
- …and Responsibilities** + Resolve level 2 troubleshooting for connection, network issues , hardware problems, software errors, gate problems, phone/fax problems and ... escalate issues when needed. + Identify and troubleshoot system wide...Identify and troubleshoot system wide hardware, software or network issues and escalate as necessary. + Provides second level… more
- Omnicell (Austin, TX)
- …You'll Do** **Purpose:** Lead the resolution of our highest-priority customer issues while driving long-term improvements that prevent future escalations. As a ... teams** - Coordinate geographically dispersed teams to resolve critical customer issues and restore trust. + **Communicate with impact** - Provide regular… more
- Wells Fargo (Houston, TX)
- …area + Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals + Interact with internal and external customers Ideal ... risk and compliance obligations, timely and effective escalation, and remediation of issues , and making sound risk decisions. There is emphasis on proactive… more
- ERCOT (Taylor, TX)
- …and stakeholder discussion and solutions around long-term capacity adequacy issues . Develop strategies to attract new development of electricity generation ... initiatives. Lead stakeholder discussions to achieve consensus on complex and controversial issues . Prepare O&M budgets and manage within that budget. Maintain a… more
- Datavant (Austin, TX)
- …of client satisfaction and retention + Serve as an escalation point for client issues , ensuring issues are resolved quickly by leveraging resources across the ... data integration, product, and engineering teams to identify, prevent, and resolve issues affecting client projects + **_Leadership & Team Development_** + Provide… more