- Wells Fargo (Irving, TX)
- …modifications + Serve as an escalation point in the resolution of client issues + Conduct quality reviews and monitor key performance metrics as related to ... effective processes + Coordinate servicing activities to resolve open customer issues , loan and regulatory diligence and on-going portfolio maintenance; interact… more
- SpaceX (Bastrop, TX)
- …RESPONSIBILITIES: In this role, you will triage, troubleshoot, and resolve customer issues . You will analyze trends, identify gaps, and design simple, effective ... we help our customers. + Triage and resolve customer issues across multiple channels (digital, voice, etc.). Be a...and network expertise + Surface product, process, and training issues by pairing quantitative and qualitative methods. Be the… more
- Truist (Dallas, TX)
- …and root-cause analysis, replication, troubleshooting, and resolution for complex issues . And in this capacity, perform programming and debugging activities. ... This engineer will also be responsible for responding to issues in a timely manner by receiving and investigating incidents or service tickets and may engage and… more
- Teleperformance USA (TX)
- …customer inquiries by finding innovative ways to respond to varying questions, issues , and concerns.** + **Connect with customers via phone/email/chat/and or social ... questions or concerns** + **Calmly attempt to resolve and de-escalate any issues ** + **Escalate interactions when necessary and appropriate** + **Respond to requests… more
- ITT (Stafford, TX)
- …Provide daily communication to the Field Service Manager/Sales Associate on any issues that arise on site. + Provide technical solutions to problematic pump/systems ... issues . + Provide support to factory warranty engineers by investigating and resolving pump product issues in the field. + Other duties as assigned. **Position… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …customer business needs and expectations. Receives and responds to customer problems, issues , requests. As the entry point for customer, documents, notifies proper ... in promptly at designated work hours. + Receives and logs customer problem/request/ issues and by documenting the problem and updating the customer's contact… more
- CBRE (Dallas, TX)
- …while analyzing trends in general business conditions. + Respond to and resolve issues and requests from management teams and clients regarding various accounting ... issues and reports. + Research open accounting issues and recognize potential issues and conflicts so corrective action can intercept and minimize issues .… more
- CBRE (Dallas, TX)
- …(SLAs). + Supervise incident response and problem management processes, ensuring that issues are resolved quickly and efficiently to minimize downtime. + Responsible ... with industry regulations. + Monitoring system performance and identifying potential issues before they impact business operations. + Lead user provisioning, access… more
- MongoDB (Austin, TX)
- …'cloud' Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB's core database functionality as well as troubleshooting ... cloud issues to enable successful customer implementations at scale. Click...the team include:** + Diagnosing and resolving performance related issues + Advising on design and architecture including global… more
- Amazon (Austin, TX)
- …and customers to evaluate and resolve complex, recurring, and business-critical issues and concerns. * Advises the stores, operational areas, suppliers, and ... level on any local, state, federal, and international regulatory and compliance issues . * Leads development and implementation of advanced technical solutions using… more