- Fresenius Medical Center (Plano, TX)
- …facilitating inter-departmental organizational decision making, and enabling resolution of issues that impact overall operational performance and financial results. ... + Regularly conducts client meetings to review accounts receivable performance, payer issues and KPI trends, client's business strategies, and cash flow forecast.… more
- MSys Inc. (Austin, TX)
- …and system enhancements to production. + Oversee the troubleshooting of environment issues encountered during development in the dev/test environments. + Plan and ... I/T areas for the purpose of restoring functionality and isolating and root causing issues . + Hands on experience with monitoring and APM tools such as Splunk,… more
- Wells Fargo (Irving, TX)
- …you will:** + Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety ... computer systems + Regularly receive direction from supervisor and escalate questions and issues to more senior employees + Interact with team on basic information,… more
- TISTA Science and Technology (Austin, TX)
- …and other teams to facilitate effective communication and cooperation in resolving issues . + Participate in all Major Incident Management calls and provide expert ... analysis to isolate issues and bring the appropriate support team to the...to identify, analyze, correlate and assist to resolve performance issues that negatively impact IT enterprise systems, applications, infrastructure… more
- Microsoft Corporation (Dallas, TX)
- …across teams for customer relationships. Serves as escalation point for customer issues . Shares best practices across teams. Acts as executive sponsor for accounts. ... liaise with Customer Experience (CX) to generate outcomes. Takes ownership for issues and reaches out to customers to reinforce engagement. Celebrates success with… more
- GovCIO (Austin, TX)
- …SWQL Studio. + Participate in troubleshooting sessions involving connectivity issues for infrastructure and applications by using SolarWinds and/or analyzing ... outage times by quickly identifying network related anomalies and issues . + Generate root cause analysis for issues... issues . + Generate root cause analysis for issues diagnosed on the network. + Use network diagnostic… more
- American Airlines (Dallas, TX)
- …Inflight Operations Support group in IOC and manages day of departure issues for Inflight. Oversees Inflight operational reliability and coordination with base ... provides 24/7/365 operational support. * Manages day of departure issues for Flight Service including, but not limited to,...crew scheduling and crew tracking departments to resolve FA issues * Collaborates with the Critical Incident Response Team… more
- Humana (Austin, TX)
- …role oversees CenterWell communications strategy, media relations, issues /crisis management, executive communications, M&A communications, internal communications, ... + Manage external PR agencies and ensure strong, measurable results. ** Issues & Crisis Management** + Lead crisis communications planning and rapid-response… more
- Towne Park (Houston, TX)
- …The Guest Service Captain is not a manager; however, they may handle critical issues and may be required to make judgment calls when expediency is priority. When ... issues are not urgent, they report information to the...is not a manager; however they may handle critical issues and may be required to make judgment calls… more
- Patterson Companies, Inc. (Dallas, TX)
- …proven analytical and problem-solving skills to validate processes and to handle complex issues and problems in order to maximize product quality and value delivery ... systems goals, fulfill end-user requirements, and identify existing or potential issues + Collaborate with software/systems personnel in application testing, such as… more