- Teleperformance USA (El Paso, TX)
- …main responsibility is to find innovative ways to respond to varying questions, issues , and concerns.** + **Handle and carefully respond to all customer inquiries** ... with confidential customer information and treat it sensitively** + **Aim to resolve issues on the first call by being proactive** + **Appropriately communicate with… more
- Citigroup (San Antonio, TX)
- …**Responsibilities:** + Solve complex fraud prevention and loss control issues with significant cross-departmental and departmental impact + Recommend and ... implement new work procedures and address and resolve exceptional/unusual issues + Partner with the operation team(s) and other departments within fraud prevention… more
- Concentrix (Austin, TX)
- …exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for ... to effectively assist developers. + Prioritize, investigate, and debug technical issues efficiently, escalating to specialists when necessary + Communicate technical… more
- Veritext Legal Solutions (Houston, TX)
- …as a liaison between ICs and Calendar teams + Counsel ICs on proper conduct when issues arise + Daily assistance to ICs who have issues with software and file ... submission, Veritext products and provide support for various issues as they arise + Identify IC high performance...Quality Assessment team to monitor and coach to performance issues and trends + Actively facilitate and monitor Community… more
- Vistra (Irving, TX)
- …resolve Utility enrollment exceptions. This position will identify, diagnose and resolve critical issues to ensure the customer is billed accurately and in a timely ... and track Utility transactions *Direct, guide, and mentor team on complex issues and best practices *Serve as Support Representative in multi-department meetings as… more
- FreshRealm (Lancaster, TX)
- …in order to complete work orders as well as log corrective maintenance issues + Perform minimal electrical repairs and troubleshoot for the following: AC&DC motor ... + Serve as a resource to others in order to resolve mechanical issues + Able to learn mechanical, electrical, hydraulic and pneumatic troubleshooting skills and… more
- Republic Services (Houston, TX)
- …they have all necessary information. + Evaluate and escalate driver performance issues or concerns for resolution. + Understand route sequencing to drive efficiency. ... maximize profitability. + Monitor daily routing activities and resolve issues to ensure pickup and delivery is on time....Route design is the first defense against customer service issues , and non-compliance from both hours of service and… more
- AdventHealth (Killeen, TX)
- …for behavioral services as needed. Provides provisional diagnoses for mental health issues according to the DSM-V as needed. + Participates in daily ... + Provides referrals or consults with additional team members when identification of issues needs to be attended by the treatment team. + Articulates social … more
- Carrington (Plano, TX)
- …Dialer vendor directly when needing to troubleshoot or escalate system performance issues , providing team and management with timely updates. + Partner with dialer ... + Act as an escalation point for advanced or difficult dialer system issues , assist other dialer operations' staff in troubleshooting and resolving complex issues… more
- NuScale Power (Houston, TX)
- …external stakeholders for project-related cross functional quality and process related issues . The QA Project Engineer is responsible for understanding and ... applicable, and appropriate. + Manage first of a kind issues and adapt to a constantly shifting business development.... + Proactively identify and achieve resolution of project issues and anticipated challenges, including escalation of issues… more