- Capital One (Plano, TX)
- …stakeholders (client, sales, service, operations, product) informed of status, risks and issues to delivery + When complaints, problems and/or issues arise ... across teams and organizations to analyze and resolve client issues + Advocate for client's needs with internal stakeholders...location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right… more
- Bank of America (Addison, TX)
- …operations analysis, identification and resolution of work flow issues , associate training, service quality, process improvement. Resolves personnel, ... audit and/or budget issues by researching and analyzing unusual problems, administers bank...culture are in place to identify, escalate and debate issues . + People Manager & Coach: Provides inspection, coaching… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …to purchase order and receiving information. Researches and resolves vendor account issues . Reconciles the assigned vendor accounts per aging and work with the ... internal group to resolve open invoices and issues . Participates in special projects as deemed necessary by department management team. KEY RESPONSIBILITIES +… more
- AON (The Woodlands, TX)
- …of customer's inquiries and/or complaints and the actions taken to resolve their issues in a comprehensible way. Skills and experience that will lead to success: ... and/or complaints and the actions taken to resolve their issues in a comprehensible way. Education: + College degree...and/or complaints and the actions taken to resolve their issues in a comprehensible way. Skills and experience that… more
- BAE Systems (Austin, TX)
- …and Program Management, to ensure successful project execution and resolve issues promptly. + Proactively identify and mitigate project risks, developing contingency ... plans and escalating issues as needed to ensure minimal impact on budget...+ Identify and document program progress, including implementation, timelines, issues , risks, and quality metrics, to inform future project… more
- CBRE (Plano, TX)
- …effective operations. + Identify, troubleshoot, and resolve day-to-day and moderately complex issues within digital systems and processes. + Lead the team to achieve ... and explain complex information, convey performance expectations, and handle sensitive issues with professionalism. + Influence stakeholders with shared interests to… more
- CyrusOne (Allen, TX)
- …Act as the subject matter expert in diagnosing and resolving mechanical issues that may impact data center operations, including HVAC malfunctions, cooling failures, ... on any mechanical failures and the effort to correct and mitigate future issues . + Assist in the development and execution of a comprehensive preventive maintenance… more
- Cognizant (Austin, TX)
- …quality and customer experience. This includes reinforcing capable solutions to customer issues and identifying pain points customers are experiencing in order to ... to be reported out to the leadership level * Identifying reoccurring or emerging issues and escalating them to the appropriate channels * Collaborating with CSS and… more
- Community Health Systems (Lufkin, TX)
- …and providing support. + Responds to emergencies, crises, and critical patient care issues , coordinating resources and personnel to ensure safety and quality care. + ... Facilitates communication between staff, physicians, and administration to resolve issues and maintain operational efficiency. + Provides administrative decision-making… more
- Pearson (Austin, TX)
- …Others:** Advises scoring directors on content- and item-level scoring and quality issues . Evaluates scoring directors and provides feedback on job performance. + ... program team, and customer meetings to exchange ideas and information, discuss issues , plan actions, review costs, and provide technical guidance. May also… more