- EchoStar (Plano, TX)
- …corrective actions to meet SLOs and quality standards + Handle escalated customer issues and support team members with complex technical problems + Develop and ... and Vendor Portals to correlate and troubleshoot the underlying issues + Experience in working with IT groups to...working with IT groups to drive resolution on the issues + Experience in running SQL queries, Snowflake experience… more
- Caris Life Sciences (Irving, TX)
- …+ Manage the Accounts Payable team communication by responding to inquiries and researching issues + Analyze outstanding checks and work to resolve any issues + ... via phone and email + Actively and quickly identify issues associated with processing invoices and propose solutions to...associated with processing invoices and propose solutions to those issues + Recognize and communicate the need to issue… more
- WTW (Houston, TX)
- …teams, and technology team, ensuring that product and technology-related changes, issues , outages, and support needs are effectively communicated, prioritized, and ... retrospective review meetings. + Support the business to investigate and troubleshoot issues . + Act as a product workstream coordinator, aligning with areas of… more
- Capital One (Austin, TX)
- …will serve as a specialized escalation point, taking ownership of complex customer issues that require deep technical analysis. This role is ideal for a technical ... problem-solver who thrives on diagnosing and resolving complex issues across cloud infrastructure, networking, and data systems, while also helping to build a… more
- TXNM Energy (Lewisville, TX)
- …engineering matters Identifies and resolves broad technical and/or organizational issues affecting the company goals and objectives Provides advanced technical ... regulations and to perform economic and decision analysis studies of complex issues in areas including, but not limited to, generation, transmission, distribution,… more
- Palo Alto Networks (Plano, TX)
- …area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate ... troubleshooting, and best practices to customers + Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely… more
- NRG Energy, Inc. (Houston, TX)
- …files, and basic web knowledge. + Assist with SAP CRM/ISU/CCS day-to-day production support issues and related system issues that arise in the daily operations ... team and business teams to realize requirements, existing business processes, resolve issues , and determine cost estimates. **Nice To Have:** + Familiarity with… more
- Hologic (Dallas, TX)
- …5 days per week with overnight stays. + You love troubleshooting and finding issues to solve, the more complex the better! + You are a fantastic communicator ... resolution of customer calls in CRM system and escalates issues to management as needed. + Works with Product...+ Works with Product Application Engineers to resolve quality issues and advise of issues and developments.… more
- Austin Energy (Austin, TX)
- …of operations and personnel and to correct any gaps or compliance issues . + Focuses on cost-effective operations, maintenance, and construction practices while ... laws, ordinances, and policies. + Knowledge of electric utility processes, practices, issues , and policies. + Knowledge of ERCOT operating guides and protocols. +… more
- WestRock Company (Fort Worth, TX)
- …CSR you will receive and process routine customer orders, inquiries, and/or customer issues related to orders. You will also be responsible for maintaining the ... potential delivery problems Partner with Quality Manager to resolve routine customer issues Suggest alternative products or services to meet customer needs when… more