- ADP (El Paso, TX)
- …plan documentation to identify plan provisions, features, and benefits. Identify any issues with plan documentation that could lead to plan qualification issues ... and operational questions. Identify, research, and communicate any regulatory compliance issues for assigned clients based upon understanding of applicable laws and… more
- Netsync Network Solutions (Dallas, TX)
- …applications and operating systems. + Troubleshoot and resolve hardware and network issues , escalating complex problems to senior technicians or engineers as needed. ... + Provide hands-on assistance with network cabling, patching, and connectivity issues . + Maintain accurate and detailed documentation of hardware installations,… more
- Expeditors (Grapevine, TX)
- …excellent customer service, understanding their needs and goals + Identify and address issues that may impact customer satisfaction and work on solutions to improve ... carriers, service providers onsite team members to resolve any issues that may arise + Serve as the main...logistics-related inquiries. Communicate shipment status updates and address any issues or concerns promptly + Acts as a liaison… more
- Deloitte (Houston, TX)
- …for Microsoft Security-Defense and Resilience cyber services and resolve service-related issues through research and troubleshooting and working with vendors. + ... Security Copilot and Defender for XDR solutions and resolve service-related issues through research and troubleshooting and working with Microsoft. + Implementation… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and expectations. Directs and supervises staff responsible for resolving processing issues , managing COD processing status, analyzing data and outreach for batch ... processing issues and more. Ensures staff has the utmost focus...all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met.… more
- Chicken Salad Chick (Mckinney, TX)
- …are adhering to them, including uniform standards and health & safety regulations. Escalate issues as appropriate to the AGM or RGM. **Guest Experience:** + Ensure a ... and daily food safety checks.o Address any maintenance or safety issues and escalate issues to the AGM, RGM, or above as necessary. **KEY COMPETENCIES**… more
- Cengage Group (Houston, TX)
- …+ Stay current on a wide range of regulatory and policy issues , including K-12, workforce development, postsecondary education, privacy, technology, data, and ... Ability to operate in ambiguous environments and quickly learn/adapt to emerging issues and shifting priorities based on policy landscape and business objectives. +… more
- Sharecare (Austin, TX)
- …eligibility, benefit education, open enrollment / new hire plan selection, claims issues , ID card issues , grievances/appeals, utilization management (UM) status, ... versed in and can explain plan benefit design, handles benefit and enrollment issues . + Drive member's engagement into appropriate programs and offerings. + Be an… more
- General Motors (Austin, TX)
- …acumen and complex problem-solving techniques to identify, analyze and resolve issues that influence achievement of key functional objectives. Develops new or ... shifts with confidence and clarity. **Complexity** Works on complex issues and assignments that require conceptual thinking, originality and ingenuity… more
- Dentons US LLP (Dallas, TX)
- …on all managed devices. + Provide support to users for Intune-related issues , troubleshooting and resolving any problems related to device management, app ... knowledge to enhance system performance and reliability. + Efficiently manage user issues and ticket queues, prioritizing and resolving critical concerns in a timely… more