- Highmark Health (Austin, TX)
- …plans, providing root cause analysis and corrective action plans for technical issues , and verifying the successful delivery of solutions that meet customer needs ... quality. They proactively identify, document, and resolve risks, defects, and issues across the software's technical landscape. Bringing market trends and… more
- Merck (Austin, TX)
- …Access Manager (FAM) serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs), and will ... The FAM will provide information to providers on access processes, reimbursement issues , and support patient assistance programs, all while ensuring compliance with… more
- Survitec Group Limited (Pasadena, TX)
- …and performance * Troubleshoot and resolve hardware, software, network, and system issues * Install, configure, and update IT equipment and software in region ... SCCM). * Ability to troubleshoot and resolve hardware, software, network, and system issues . * Project or line management experience * Demonstrated ability to work… more
- UTMB Health (Galveston, TX)
- …student needs. Scope: School of Medicine **Responsibilities:** + Assess students for learning issues and assist them in remediation of identified issues . + ... and deliver proactive workshops addressing personal, academic, and clinical experience issues commonly experienced by students. + Assist with planning and… more
- ADP (El Paso, TX)
- …in response to a wide variety of payroll and tax-related questions and issues presented by Client Payroll Administrators. You carry the weight of ADP's service ... will assist clients with payroll processing and solve any issues that may arise. You will assist clients with...the correct parties for any updates, changes, or client issues . You will monitor Tax Registration Services via a… more
- Dentsply Sirona (Richardson, TX)
- …support + Analyze, research, and resolve complex end-user escalation incidents or issues and troubleshooting from other IT support staff; escalate as necessary + ... health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain...+ IS Application - Corporate provided - troubleshoot all issues and coordinate issue resolution with application provider +… more
- Bank of America (Plano, TX)
- …role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis ... and working with technology teams to identify and resolve issues . Job expectations include following well defined Standard Operating...on ServiceNow + Respond to incidents for application availability issues as part of on-call duties + Respond to… more
- ADP (El Paso, TX)
- …Works in conjunction with various team members to resolves errors, issues timely and accurately. Escalates failures appropriately and escalates programmatic ... issues to appropriate team members, connections development teams, carriers...other third parties as appropriate. + Researches and resolves issues identified through routine audits. Research and resolve complex… more
- Oracle (Austin, TX)
- …and activities as it pertains to the investigation and mitigation of customer issues . This team focuses on product development and product strategy for Oracle ... with Wiki and or Confluence. **Responsibilities Include:** + Quickly assess emergency technical issues at hand and their impact on operations. + Own a web conference… more
- Panasonic North America (Dallas, TX)
- …a proactive approach in resolving customer and internal company project issues , while exercising effective time management. + Assume responsibility for onsite ... Service project management, prioritizing equipment and technical issues for immediate corrective actions, communication with pertinent parties, and completing… more