- Ethos Veterinary Health (Austin, TX)
- …leader manages client relations, de-escalates complex situations, and oversees service issues tracking and resolution. Recognizing the importance of a seamless ... with Hospital standards. + Responds promptly to client complaints and escalated issues ensuring positive resolution. + Empowers employees to resolve issues … more
- Comcast (Dallas, TX)
- …request disconnect of service. Empathizes with clients, helps them resolve outstanding issues and renegotiates the terms of their agreement. Supports "value our ... Responsibilities** + Uses active listening, empathy and assumes ownership of customer issues through to resolution. + Communicates a professional sense of urgency,… more
- Catholic Health Initiatives (Pasadena, TX)
- …procedures. 5. Communicate with managers outside the department to resolve issues regarding thinned records. 6. Maintains off‐site storage inventory, interacting ... with storage vendors. 7. Communicate with managers outside department to resolve issues with missing records and parts of records, Maintains spreadsheet. 8. Create… more
- Citigroup (Irving, TX)
- …of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of ... Conducts complex process monitoring, product evaluation and audit assignments; reports issues and makes recommendations for solutions. + Ensures project standards… more
- Canon USA & Affiliates (Austin, TX)
- …This person also acts as a first tier of support for the system when issues are escalated from the CMSU helpdesk or from LMS managers and instructors. The LMS ... health and configuration. Joint responsibility with CMSU IT regarding LMS security issues . Maintain accurate group of general users (eg pruning out in-active users).… more
- ERCOT (Taylor, TX)
- …of security breaches + Studies and grows current knowledge of security issues + Supports the development, documentation, deployment, review and maintenance of ... + Analyzes security breaches + Expands expert knowledge of security issues + Reports issues to the department personnel responsible for the resource + Serves… more
- Philadelphia Insurance Companies (Plano, TX)
- …assists managers with key property casualty underwriting and departmental workflow related issues as necessary. Primary Job Duties 1. Underwrites and prices large ... Assist Managers in addressing and resolving overdues, workflow and various clerical issues within the Unit as necessary. 9. Effectively communicates with management… more
- Dallas Behavioral Healthcare Hospital (Desoto, TX)
- …research and correspond with insurance companies and healthcare professionals to resolve issues resulting from denied claims + Adhere to coding policies and ... support to various departments. + Researches, prioritizes, and follows up on incoming issues and concerns, including those of a sensitive or confidential nature. +… more
- Canon USA & Affiliates (Dallas, TX)
- …as internal customers (Applications). Utilizes product expertise to diagnose/resolve customer issues on first contact to minimize system downtime and maximize CE ... Team at the CMSU Solutions Center to analyze and identify solutions to customer issues using product knowledge and remote tools. + Escalates technical issues and… more
- CVS Health (Austin, TX)
- …team members and functional support areas on more complex product or service issues to ensure client's needs are met. + Collaborates cross-functionally to identify, ... key point of contact for service and oversee resolution of administrative issues , manage Key meetings, and follow up (reporting, quarterly meetings, introduction of… more