- IBM (Austin, TX)
- …knowledge to support a wide range of customers and resolve complex technical issues . * Assess and isolate deep technical problems and develop effective solutions to ... and exceeded. * Check in code to resolve identified issues to ensure customer problems are resolved quickly. *...customer problems are resolved quickly. * Assist with the management of customer escalations and critical situations. * Assist… more
- GovCIO (Austin, TX)
- …and Procurement Team. GovCIO is a full-service information technology and enterprise service management provider. For more than 30 years, we have been entrusted with ... and capable of applying problem solving to a variety of complex issues , and works independently with general direction while following established guidelines and… more
- Red Hat (Austin, TX)
- …efficiently, so they can focus on growing their businesses. Technical account management is a premium support offering that builds, maintains, and grows long-lasting ... work closely with our engineering, research and development, product management , and technical support teams to debug, test, and...and technical support teams to debug, test, and resolve issues . The ideal TAM is a team player, enjoys… more
- BioBridge Global (San Antonio, TX)
- …status of the network. Document network updates and design changes using change management processes. Diagnose network connectivity issues using the OSI model. ... and GenCure - we provide products and services in blood resource management , cellular therapy manufacturing, donated umbilical cord blood and human tissue, as… more
- Citigroup (Irving, TX)
- …of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of ... knowledge of data analysis tools and methodologies to make recommendations to senior management to support process improvement + Ability to lead and provide guidance… more
- Mass Markets (Killeen, TX)
- …many advancement opportunities, including Supervisor, Trainer, Talent Acquisition, and Operations Management . To be considered for this position, you must complete a ... customers each week across the country to resolve support issues , sell new products and services, and ensure a...applicable + Utilize systems and technology to complete account management tasks + Accurately document and process customer orders… more
- Bank of America (Plano, TX)
- …role will provide hands on technical expertise to resolve service availability issues which includes coordinating cross team efforts to perform root cause analysis ... assigned to work on ServiceNow + Respond to incidents for application availability issues as part of on-call duties + Respond to incidents/pages for application… more
- Iron Mountain (Austin, TX)
- …We provide expert, sustainable solutions in records and information management , digital transformation services, data centers, asset lifecycle management ... you will be a primary resource in addressing and driving emerging/developing issues affecting the Company's technical accounting, including, but not limited to,… more
- Celestica (Houston, TX)
- …will be empowered and responsible for troubleshooting and resolving customer technical issues arising for Customers storage and server firmware/ software issues . ... of time successfully working on and resolving various technical issues , interfacing with customers, and managing escalations on mission-critical networks/operations.… more
- Honeywell (Houston, TX)
- …investigation, resolution, root cause analysis and replication of technical issues . You will build internal relationships to expedite complicated cases. ... of all activities and communication. You will address systemic coordination of issues . In addition to a competitive salary, leading-edge work, and developing… more