- Coinbase (Austin, TX)
- …channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues . * Use all available resources to ensure high standards are met ... best in class customer support, handling customers proactively to mitigate issues , handling contacts through to resolution, and collaborating across teams of… more
- TXNM Energy (Lewisville, TX)
- …(Houston) or Lewisville (Dallas-Ft. Worth) locations. **DEPARTMENT** Department: Project Management **JOB DESCRIPTION** **Sr Land Services Agent** Salary Grade: G06 ... assistance in land use, permitting, zoning, smart growth, and regulatory issues . Creates and gives presentations and maintains positive and effective working… more
- ERCOT (Austin, TX)
- …in drafting legal documents, handles Alternative Dispute Resolution (ADR) case management , and administers annual ERCOT Membership Application and Agreement process ... * Works on assignments that are moderately difficult, requiring judgment in resolving issues and/or in making recommendations. * Receives direction on daily work and… more
- Catholic Health Initiatives (Houston, TX)
- …and Assists with processing of Radiology exams utilizing the PACS system; Assists management in controlling and directing efforts of file room staff and must be ... collate PACS related paperwork and processes including workflow and PACS QA issues . **ESSENTIAL KEY JOB RESPONSIBILITIES** 1. Assist users with data integrity and… more
- Parsons Corporation (Humble, TX)
- …to Infrastructure Management on progress of the projects and all issues during construction. + Manage project change orders to reduce unnecessary scope ... in the US. SPECIFIC RESPONSIBILITIES: The Resident Engineer for the Construction Management Division assists with management of construction contracts for… more
- ADP (El Paso, TX)
- …that all clients receive accurate, professional and timely responses to inquiries/ issues . Ensures seamless client service through regular interfaces with internal ... experience to support staff resolving 401(K) product and service issues . Implements enhancements in product and service levels to...clients for feedback. + Work with Plan Exec and Management to rollout Annual Strategies and Campaigns + Manage… more
- Mass Markets (Killeen, TX)
- …In this role, you will handle incoming inquiries, troubleshoot basic technical issues , and assist customers with product and process-related questions all while ... customers each week across the country to resolve support issues , sell new products and services, and ensure a...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more
- Adaptive Construction Solutions (Houston, TX)
- …energy projects from start to finish Key Responsibilities Client Relationship Management + Develop and maintain effective relationships with clients, project team ... as the primary point of contact for all client compliance inquiries and issues + Attend project kickoff meetings with clients, contractors, and subcontractors +… more
- Mass Markets (Killeen, TX)
- …interact with hundreds of customers nationwide each week to resolve support issues , sell new products and services, and ensure a best-in-class customer experience. ... find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in… more
- HCA Healthcare (Kingwood, TX)
- …the functions of the Histology laboratory, and works closely with the Laboratory management team to resolve such issues . Assist with preparation of bi-annual ... liaison of the Histology department to provide assistance and address concerns and issues of the medical staff including but not limited to surgery department.… more