- The Cigna Group (Mclean, VA)
- …requests, using independent judgment and discretion, proactive service support and management of sensitive cases. Key responsibilities will also include facilitating ... team members. Tasks involve a degree of forward planning and anticipation of needs/ issues . Resolves non-routine issues escalated from more junior team members. +… more
- SAIC (Norfolk, VA)
- …is seeking an **IT Service Desk Analyst** to support the Navy's Service Management , Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, ... systems, sub-systems and/or applications + Assists end-users/customers in resolving their IT issues accurately and promptly + Takes detailed notes of the problem the… more
- AltaGas (Springfield, VA)
- …Description** **WGL - Paving Liaison** **Position Summary** Resolves restoration issues regarding Company permits with various jurisdictions and government agencies ... Gas construction supervisors, paving contractors, and others to resolve restoration issues and permitting problems. + Responds to complaints, researches, distributes… more
- WestRock Company (West Point, VA)
- …resolution. * Manage product returns. * Identify and proactively address potential issues , utilizing discretion and autonomy to interface with customers and internal ... service, sales, and quality/technical teams. * Assist with other quality/technical/customer issues relating to products and services as needed, such as shipment… more
- NANA Regional Corporation (Arlington, VA)
- …platform applications. + Provide desk-side support to troubleshoot, repair and resolve issues . + Provide technical support for remote customers via telephone, online ... + Work closely with other HSI Innovation Lab tools support teams to identify issues /problems, trends and rectify recurring issues for the end-user environment. +… more
- Noblis (Arlington, VA)
- …and analysis, requirements, methods, and priorities. + Experience in incorporating WMD issues and concerns, nuclear enterprise issues and concerns, and foreign ... Enterprises. + Demonstrated experience working with counter-intelligence community and issues + Demonstrated experience working in complex environments with multiple… more
- Republic Services (Fairfax, VA)
- …they have all necessary information. + Evaluate and escalate driver performance issues or concerns for resolution. + Understand route sequencing to drive efficiency. ... per day goals to maximize profitability. + Monitor daily routing activities and resolve issues to ensure pickup and delivery is on time. Evaluate and assess need for… more
- ManTech (Reston, VA)
- …links to identify and resolve architecture, provider, environment, or other issues + Implementing and maintaining effective tools to evaluate/analyze data movement ... throughout the network + Working with engineering teams to troubleshoot integration issues and to maximize network and system performance + Establishing appropriate… more
- Palo Alto Networks (Reston, VA)
- …of expertise will be routine, and your knack for explaining complex technical issues to both technical and non-technical professionals will be a strong asset. You ... follow-ups + Conduct fault isolation and root cause analysis for technical issues + Author Technical Support Bulletins and other technical documentation in the… more
- Palo Alto Networks (Reston, VA)
- …area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals. You will regularly participate ... troubleshooting and best practices to customers + Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely… more