- Palo Alto Networks (Reston, VA)
- …your area of expertise, with a strong ability to explain complex technical issues to both non-technical and technical professionals. As part of our US Government ... in providing tailored support, weekly reviews, root cause analysis for critical issues , release reviews, upgrade planning, and quarterly business reviews. You will… more
- Medtronic (Arlington, VA)
- …evaluates products and related performance.** **Diagnosing and resolving technical issues to minimize downtime and ensure optimal device performance.** **Installs, ... and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner** **Responsive problem solver and action oriented… more
- Live Nation (Richmond, VA)
- …operations and production staff. + Identify , track and help to resolve persistent issues , and ensure venue technology problems, issues , or needs are reported to ... + Act as an onsite liaison with remote IT support teams troubleshooting reported issues with venue technology + Be the onsite contact and provide guided access for… more
- Sciolex Corporation (Chantilly, VA)
- …teams to develop and execute test plans, identify, and troubleshoot issues , and provide technical expertise throughout the testing and integration process. ... + Execute test plans and document test results, including defects and issues encountered during testing. + Identify, analyze, and troubleshoot system integration … more
- Truist (Richmond, VA)
- …America) **Please review the following job description:** Resolves complex technical issues for Truist's Network applications. As a Lead Infrastructure Engineer on ... and root-cause analysis, replication, troubleshooting, and resolution for complex issues . In this capacity, performs programming and debugging activities. +… more
- The Metamorphosis Group (Chantilly, VA)
- …patches, and reconfigurations, identifying and troubleshooting hardware and software issues with workstations and servers, and continuous system monitoring. The ... documentation, participate in group collaboration/project planning, and effectively communicate issues and resolutions to all levels within the organization. System… more
- Koniag Government Services (Vienna, VA)
- …+ Managing the customer's ticketing queue. + Tier 1-2 troubleshooting. + Solving issues such as password resets, RSA tokens, or PKI certifications. + Notifying users ... updates on stand-alone systems. + Supporting hourly monitoring checks and escalating issues to the appropriate solver team. + Receiving and troubleshooting calls… more
- ManTech (Ashburn, VA)
- …software's effectiveness and defects for the Development Team. + Identify and log issues that occur during an application's run time and provide regular updates on ... the issues found, including their causes and possible resolutions. +...file cabinets, office machinery, or to communicate with co-workers, management , and customers, via email, phone, and or virtual… more
- Applied Research Associates, Inc. (Arlington, VA)
- …reports. + Monitor project progress, addressing any scope, schedule, or quality issues , and ensuring that the facility design meets client and regulatory ... requirements. + Provide technical leadership in the resolution of design issues , including troubleshooting and recommending corrective actions as necessary. + Ensure… more
- Chenega Corporation (Fort Belvoir, VA)
- …performance tuning. + Monitor, troubleshoot, and repair software and hardware issues . + Create and maintain up-to-date documentation of SQL Server-related procedures ... the SQL backup utilities. + Monitor system storage and resolve storage issues affecting database performance. + Provide input into plans for infrastructure growth.… more