- Sunrise Senior Living (Mclean, VA)
- …for providing subject matter expertise and operational support for absence management within Workday. This role supports the design, implementation and continuous ... teams, ensuring accurate tracking, reporting and resolution of absence-related issues . **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of… more
- Highmark Health (Richmond, VA)
- …an Agile environment. Analyze and resolve complex AR discrepancies and system issues through root cause analysis and process optimization. Provide testing support ... and resolve testing issues . Support integration with upstream/downstream systems such as billing,...of requirements testing (eg testing plan, scenarios, documentation, defect management ) to ensure minimal production defects are realized and… more
- GE HealthCare (VA)
- …May assist and/or train less experienced Field Engineers. 2. Own customer issues from dispatch or identification of issue to resolution. Proactively engage with ... to ensure they are aware of status of all issues at all times for their designated customers. 3....of and comply with the GEHC Quality Manual, Quality Management System, Quality Management Policy, Quality Goals,… more
- Leidos (Chantilly, VA)
- …for providing front-line support to customers through service inquiries, requests, or reported issues related to office and field supplies. This role plays a key ... follow standard procedures and adapt slightly when needed to resolve routine issues . + Comfortable working under moderate supervision and managing day-to-day tasks… more
- Prime Therapeutics (Richmond, VA)
- …Performance Management (APM) tools, analyzing performance data, and troubleshooting issues , primarily with a focus on observability and monitoring. We are ... and identify areas for improvement. Troubleshoot incidents and resolve performance-related issues . Detect anomalies and ensure system stability. Ensure there are no… more
- Leidos (Chantilly, VA)
- …routes. The Executive Driver will respond to transportation service inquiries, resolve issues promptly, and ensure a seamless and courteous travel experience for ... product support roles. + Ability to resolve routine service inquiries and issues independently, with a customer-first mindset. + Strong communication skills to… more
- Deloitte (Mclean, VA)
- …clients the critical knowledge to deal effectively with intercompany pricing issues . This multidisciplinary group, comprised of professionals with backgrounds in ... specialists in a team environment to analyze and resolve international transfer pricing issues faced by multinational enterprises in a wide variety of industries. +… more
- OSL Retail Services (Warrenton, VA)
- …the sales area to provide a pleasant shopping environment . Report to upper management on sales results, potential customer issues , and the overall performance ... change agent as our next Wireless Manager. You will leverage your extensive retail management skills in wireless or electronics to build and guide a skilled sales… more
- Mass Markets (VA)
- …with hundreds of customers each week across the country to resolve support issues , sell new products and services, and ensure a best-in-class customer experience. In ... find missing information as applicable; coordinate with other departments to resolve issues when needed + Accurately document and process customer claims in… more
- Mass Markets (VA)
- …with hundreds of customers each week across the country to resolve support issues and ensure a best-in-class customer experience. You will need to be confident, ... Listen to customers, understand their needs, and resolve customer issues + Escalate customer issues to the...limited to Automated Contact Center Solutions (ACCS), customer contact management , IT Services (IT Schedule 70), and Temporary and… more