- Mass Markets (Killeen, TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... + Respond to inbound and outbound calls in a friendly, timely, and professional manner + Resolve customer inquiries effectively, aiming for first-call resolution +… more
- Mass Markets (Killeen, TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... + Handle inbound and outbound contacts in a courteous, timely, and professional manner. + Ensure first-call resolution through problem-solving and effective call… more
- Mass Markets (Killeen, TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... a brief pre-employment test. POSITION RESPONSIBILITIES WHAT IS A BLENDED CALL CENTER PROFESSIONAL ? As a blended role, you are responsible for receiving or reaching… more
- Mass Markets (TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... + Offer guidance and support to team members to help them achieve their professional goals. + Assign tasks and manage workloads to ensure smooth and efficient… more
- Mass Markets (Killeen, TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... Responsibilities: + Handle inbound and outbound calls in a courteous and professional manner + Resolve customer issues with first-call resolution strategies +… more
- Mass Markets (TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... team of supervisors and staff to ensure high performance, engagement, and professional growth. + Optimize resource allocation and workload distribution to maximize… more
- Mass Markets (Killeen, TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... scheduling, and resource allocation. + Drive employee engagement, retention, and professional development. + Ensure compliance with company policies and client… more
- Mass Markets (Killeen, TX)
- …Contact Center Solutions (ACCS), customer contact management, IT Services ( IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS ... and decisions to customers and internal teams. + Provide empathetic and professional customer service, even in high-pressure situations. + Ensure timely and precise… more
- SHI (Austin, TX)
- …and today we're proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely on SHI's concierge approach ... largest minority- and woman-owned enterprise in the US** + **Continuous professional growth and leadership opportunities.** + **Health, wellness, and financial… more
- Fujifilm (Austin, TX)
- …product optimization and the onsite and remote education of Physicians, IT /Clinical Systems Administrators, Technologists, Sonographers, and other Key Operators in ... system level. + Works closely with Interpreting physicians, clinicians, and other professional staff to ensure the proper and efficient operation of Fujifilm… more