- City of College Station (College Station, TX)
- Technology Services Technician Print (https://www.governmentjobs.com/careers/cstx/jobs/newprint/5153364) Apply Technology Services Technician Salary $24.16 - ... resolution. + Maintain up to date software, hardware, and equipment asset information from requisition through retirement in the configuration management system. +… more
- Cognizant (Austin, TX)
- …**Required Skills & Qualifications** + Bachelor's degree in Computer Science, Information Technology , Engineering, or related field. + Understanding of ... entry-level role involves handling incidents, requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows, Microsoft… more
- NTT America, Inc. (Plano, TX)
- …this job with minimum years of experience)_ * Bachelor's degree in Information Technology , Engineering, Industrial Engineering, or equivalent work experience. * ... coverage, and critical incident response. * Establish and govern ITIL -based service management processes aligned with manufacturing operational priorities, including… more
- NTT America, Inc. (Plano, TX)
- …for this job with minimum years of experience)_ * Bachelor's degree in Information Technology , Finance, Business, Engineering, or equivalent work experience. * ... access control, and protection of sensitive financial data and Personally Identifiable Information (PII). * Act as the primary point of contact for business… more
- Cognizant (Houston, TX)
- …role requires excellent communication, stakeholder management, and a deep understanding of ITIL practices. **In this role, you will** . Lead and manage end-to-end ... **incidents, problem, change, and request management** processes in alignment with ITIL best practices. . Utilize **JIRA** extensively for tracking, managing, and… more
- Carrington (Plano, TX)
- …and operational runbooks. **What you'll need:** + **Education:** Bachelor's degree in Information Technology , Computer Science, or a related field; equivalent ... prevent recurring problems. + Collaborate with business users, developers, infrastructure teams, and vendors to address application-related issues and enhancements.… more
- IBM (Plano, TX)
- …and organizational needs. **Preferred technical and professional experience** * Oracle Cloud Infrastructure (OCI) certifications * ITIL (Foundation or higher) * ... enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio. **Your role and...* Lead incident, problem, and change management aligned with ITIL processes * Conduct root cause analysis and drive… more
- Public Storage (Plano, TX)
- …balancing between onshore and offshore teams. **Qualifications** + Bachelor's degree in Information Technology , Computer Science, or related field (or equivalent ... performance and customer satisfaction. **Process & Standards** + Drive adherence to ITIL best practices for incident, request, and problem management. + Collaborate… more
- US Anesthesia Partners (Dallas, TX)
- …handling. Qualifications KNOWLEDGE/SKILLS/ABILITIES (KSAs): * Bachelor's degree in Information Technology , Business Administration, Finance, Human Bachelor's ... IT leadership to recommend ITSM best practices aligned with ITIL standards. * Escalates complex incidents appropriately, while focusing...degree in Information Technology , Business Administration, or a related field (or equivalent… more
- NTT America, Inc. (Plano, TX)
- …ideal candidate thrives in a dynamic fast-paced environment and has an ITIL background in leading content and information architecture strategy across ... Plano, Texas (US-TX), United States (US). Oversees, facilitates, and administers ITIL based service support and/or technical account management in the coordination… more