- TekSynap (Chantilly, VA)
- …Service Desk (SD) to support IT services and applications,using the customer's Information Technology Service Management (ITSM) tool set to document, process, ... MS 3-5, PhD 0-2 **PREFERRED QUALIFICATIONS** ** ** + ITIL v4 Foundations certification **Overview** Weare seeking...these principles - the need to nimblyutilizethe best that information technology offers to meet the business… more
- TEKsystems (Annapolis, MD)
- …telecom providers to drive restoral efforts. * Tracks incident details and keeps information updated in the incident management tool in a timely manner with accurate ... information . * Solves systems and network problems/questions with limited...Network operations, Lan/wan, Cisco routers, Operation, Customer service, Wan, Infrastructure , Customer support, net+, network monitoring, A+, Router, Security+,… more