- CVS Health (Raleigh, NC)
- …technology releases through close collaboration with Application Development, Infrastructure , Security, and other cross-functional teams. The ideal candidate will ... are seeking an experienced and strategic leader to oversee Change and Release Management for the Aetna Line of...authority to halt changes when necessary. + Partner with Infrastructure , Security, Problem Management, and other enterprise teams to… more
- BorgWarner Inc. (Arden, NC)
- Position IT Manager, Information Technology . Location Arden, NC About us BorgWarner is a global product leader in delivering innovative and sustainable mobility ... gather business requirements and convert them into projects or change requests focusing on the value-add creation. Experience in...Systems, or related field + 10 years working in Information Technology including 5 years of management… more
- Carrington (Raleigh, NC)
- …and operational runbooks. **What you'll need:** + **Education:** Bachelor's degree in Information Technology , Computer Science, or a related field; equivalent ... with business users, developers, and vendors. + **Process Management:** Familiarity with ITIL practices, including incident, problem, and change management. +… more
- Xerox (Raleigh, NC)
- …**Required Qualifications** + **Education:** Bachelor's degree in Computer Science, Information Technology , or related field (or equivalent experience). ... Sr. Network Engineer **General Information ** Press space or enter keys to toggle...Conduct root cause analysis and implement permanent fixes. + ** Change Management & ITIL Compliance** + Follow… more
- CVS Health (Raleigh, NC)
- …Management will lead the strategy, implementation, and governance of an Infrastructure & Security-wide Knowledge Management program. Reporting to the Executive ... operations. This position has a transformative remit: to ensure that vital information is accurately captured, easily accessible (for both people and AI-driven… more
- Oracle (Raleigh, NC)
- …or healthcare setting. * **Skills:** * Strong understanding of incident management, change management, and ITIL best practices. * Excellent interpersonal, ... at problem-solving and process improvement. * **Certifications (preferred):** * ITIL Foundation, CSM/CSP, or relevant change /incident management certifications.… more
- Public Consulting Group (Raleigh, NC)
- …and Intune, maintaining compliance and standardization throughout the environment. + Execute change , incident, and problem management to ITIL standards. + Build ... cause analysis, and service restoration track record. + Experience with ITIL -aligned operations, change control, and documentation. **Preferred Qualifications**… more
- The Hartford (Charlotte, NC)
- …fixes and trend‑based prevention.* Raise the bar on ITSM excellence: Advance ITIL ‑aligned practices across change , incident, and problem-with automation, AI, ... help shape the future. As the Head of the Technology Command Center, you will be the driving force...You will provide oversight and integration across incident, problem, change , and crisis management, operating a 24x7, multi-regional support… more
- CRC Insurance Services, Inc. (Charlotte, NC)
- …with customer satisfaction. + Adaptable and resilient in managing change . **Cross-Functional Collaboration** + Partner with infrastructure , applications, ... operations to ensure timely resolution of incidents and requests. + Implement ITIL best practices for incident, problem, and request management. + Monitor service… more
- Insight Global (Charlotte, NC)
- …Knowledge of ServiceNow Update Sets and source control - Bachelor's degree in Information Technology or Computer Science - Strong Preference: ServiceNow System ... partners to configure and improve core platform capabilities in accordance with ITIL best practices - Learn about the existing process design and implementation… more
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