- Serco (Herndon, VA)
- …Secret security clearance** + **Must be a US Citizen** + Bachelor's degree in information technology , Business Administration, or related field + Minimum of 8 ... and managers supporting each function. + Ensure consistent execution of ITIL -based service management processes: Incident, Request, Access, Event, Problem, Change… more
- Qualtrics (Reston, VA)
- …We're Looking For On Your Resume** + Bachelor's degree in Computer Science, Information Technology , or a related field; Master's degree preferred. + Minimum ... the ITIL framework. Lead the adoption and maturation of key ITIL processes, including Incident Management, Problem Management, Change Enablement, and Service… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …Operations Center (WNOC), which are critical components within the Office of Information and Technology (OIT), Enterprise Infrastructure and Operations ... enterprise networks. + Familiarity with IT service management (ITSM) frameworks such as ITIL for incident, problem, and change management. + Ability to develop… more
- General Dynamics Information Technology (Fairfax, VA)
- …tools** such as Azure Monitor, etc. + Solid understanding of **incident response, change management** , and ITIL -based operational support + Familiarity with ... Provide **real-time monitoring** , alerting, incident response, and health checks for infrastructure and applications across all cloud layers (OS, app, DB) +… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …onsite support operations, ensuring adherence to Service Level Agreements (SLAs) and ITIL processes for incident, problem, and change management. * Performance ... **Onsite Support Lead, Senior** **Category:** Infrastructure /Cloud **Main location:** United States, Virginia, Arlington **Position ID:** J0925-2126 **Employment… more
- CACI International (Chantilly, VA)
- …across multiple stakeholders in a way influences service outcomes and steers toward change objects. Work with the entire team to analyze program processes to ... determine gaps and identify technology enabled solutions. * Work closely with functional leads...in Service Management and Service Integration solutions. * Active ITIL 4, ITIL Foundation Certification and experience… more
- Oracle (Arlington, VA)
- …or healthcare setting. * **Skills:** * Strong understanding of incident management, change management, and ITIL best practices. * Excellent interpersonal, ... at problem-solving and process improvement. * **Certifications (preferred):** * ITIL Foundation, CSM/CSP, or relevant change /incident management certifications.… more
- CACI International (VA)
- ServiceNow Administrator Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... In this role you will be responsible for supporting the ServiceNow change requests, dashboards, reports, improvements, fixes, and overall structure and operations.… more
- Public Consulting Group (Richmond, VA)
- …and Intune, maintaining compliance and standardization throughout the environment. + Execute change , incident, and problem management to ITIL standards. + Build ... cause analysis, and service restoration track record. + Experience with ITIL -aligned operations, change control, and documentation. **Preferred Qualifications**… more
- General Dynamics Information Technology (Springfield, VA)
- …creation, updates, and workflow.** **Operational Skillset:** **Practical understanding of ITIL incident, event, and change management principles.** **Proven ... + Polygraph **Public Trust/Other Required:** None **Job Family:** IT Infrastructure and Operations **Skills:** Microsoft Windows,Storage Solutions,Unix Systems **Certifications:**… more