• Director, ITSM

    PenFed Credit Union (Mclean, VA)
    …The job function requires extensive experience in leading and maturing ITIL -based processes, specifically in Incident Management, Change Management and ... that all IT teams follow the Incident, Problem and Change Management processes and that the required information... Management, Problem Management, and Incident Management in an ITIL environment. + Proven experience managing ITIL -based… more
    PenFed Credit Union (06/20/25)
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  • Network Knowledge Management Quality Assurance…

    CACI International (Springfield, VA)
    Network Knowledge Management Quality Assurance Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... the incident management function. **Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or equivalent work experience + 5+ years… more
    CACI International (07/26/25)
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  • Network Problem Management Quality Assurance Lead

    CACI International (Sterling, VA)
    Network Problem Management Quality Assurance Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... * **The Opportunity** : We are seeking an experienced ITIL Network Problem Management Quality Assurance Lead to ensure...best practices **Qualifications:** + Bachelor's degree in Computer Science, Information Technology , or related field + 10+… more
    CACI International (07/26/25)
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  • Lead CMDB Administrator

    Chenega Corporation (Springfield, VA)
    …team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile ... and maintenance of the Configuration Management Database (CMDB) within the organizations ITIL framework. Responsibilities + Ensure that all IT assets and their… more
    Chenega Corporation (07/15/25)
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  • Technical Lead Service Management

    CACI International (Sterling, VA)
    Technical Lead Service Management Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee ... Management Professional (PMP) certification or equivalent + Control Objectives for Information and related Technology (COBIT) + International Standards… more
    CACI International (07/26/25)
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  • Regional Site Lead

    CACI International (Springfield, VA)
    …initiatives. + Understand the customer's business needs and support organizational change initiatives to improve and maintain operations. + Work with Program ... Professional (PgMP) or a Project Management Professional (PMP) certification + Active ITIL 4, ITIL Foundation Certification and experience using, managing, or… more
    CACI International (07/26/25)
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  • ITSM Analyst

    PenFed Credit Union (Mclean, VA)
    …as needed. + Ensure that all IT teams follow the Incident, Problem and Change Management processes and that the required information is properly documented in ... Services, Workforce Technology or mainframe is required. + Proficient in Change Management, Problem Management, and Incident Management in an ITIL more
    PenFed Credit Union (06/11/25)
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  • Service Quality Assurance Lead

    CACI International (Sterling, VA)
    …and quality metrics + Manage processes including Incident, Problem, Change , Event, Configuration, Knowledge, Request Fulfillment, Capacity, Availability, and Service ... Poly required + Bachelor's degree in a related technical field (Science, Technology , Engineering, and Mathematics (STEM)) or equivalent work experience + 7+ years… more
    CACI International (07/26/25)
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  • Service Performance Management Analyst

    SAIC (Mclean, VA)
    …mission excellence on programs of national importance. SAIC is seeking an ITIL Service Performance Management Analyst to design, execute, and interpret past and ... active analysis of the traditional ITSM Event, Incident, Request, Problem, Knowledge, Change , Configuration, and Release processes. This position will be in either… more
    SAIC (08/16/25)
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  • Technical Delivery Manager - Level 2 API Support

    System One (Ashburn, VA)
    …support in a 24x7x365 production environment. ITIL Knowledge: Proficiency in ITIL processes, including incident, problem, and change management, with a focus ... financial institution or enterprise-scale organization. Certifications: Desire PMP and/or ITIL Foundation certification or higher; additional certifications in API… more
    System One (06/13/25)
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