- Reyes Holdings (Niles, IL)
- Position Responsibilities: + Analyze, design, implement, and maintain Information Technology (IT) service management processes and systems as an IT System ... to develop and implement ITSM processes, including incident, problem, change , service, and request management + Support...+ Bachelor's Degree + Strong understanding of IT service management frameworks (eg, ITIL ) and processes Benefits… more
- AireSpring (Chicago, IL)
- …escalations. + Implement and continuously optimize ITIL -based processes (incident, change , asset, and configuration management ). Infrastructure & Systems ... Overview We are seeking a highly technical Manager of Information Technology (IT) to lead and support...This individual will oversee internal IT support (Helpdesk), corporate infrastructure (on-prem and cloud), endpoint management , network… more
- Prime Therapeutics (Springfield, IL)
- …mitigate security vulnerabilities + Document network infrastructure changes + Use ITIL process and procedures for change , incident and problem management ... and performing activities required for the support of secured IT infrastructure . **Responsibilities** + Interfacing with various Prime teams, vendors, clients and… more
- NTT DATA North America (Lemont, IL)
- … skills. **Basic Qualifications:** + Minimum 5 years of experience in the field of Information Technology to include: + Service Desk Support: Tier I/II + System ... intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one… more
- Rush University Medical Center (Chicago, IL)
- …Support Services will provide a vision and strategy for the adoption of service management and operational best practices leveraging ITIL as a framework. The ... **Required Job Qualifications:** * Minimum of 15 years of technology and related management experience * Bachelor's...management experience * Bachelor's Degree in Computer Science, Information Systems or related technical field * At least… more
- Ensono (Chicago, IL)
- …of mainframe discipline. + ITIL or ITSM oversight or expertise in Release, Change and CMDB + Installation knowledge of ISV SW and IBM Operating systems + ... that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications,...system IPL processes + Framework experience in NIST, COBIT, ITIL , ValIT and or similar + Project management… more
- SAIC (Scott AFB, IL)
- …and experience communicating effectively across all levels. The USTC Managed Information Technology Services (MITS) contract provides strategic, technical, and ... a highly skilled Agile Cloud Configuration Manager to support our IT Service Management efforts for USTRANSCOM at Scott AFB. This unique position merges agile… more
- SHI (Springfield, IL)
- **About Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're ... you and your family.** + **World-class facilities and the technology you need to thrive - in our offices...System Administrator or higher) preferred + Strong understanding of ITIL framework and IT service management principles… more
- Bank of America (Chicago, IL)
- …learn, grow, and make an impact. Join us! **About the Team:** The Global Technology Service Management function is a new team charted with designing, ... Knowledge Process Analyst** is a key role within the Technology Service Management Office, a group that...structure, and operation + Understanding of ITSM portals + ITIL v3 Foundation Certification + Experience operating a process… more
- SAIC (Scott AFB, IL)
- …at **Scott Air Force Base (AFB) in Illinois** . The USTC Managed Information Technology Services (MITS) contract is intended to provide strategic, technical, ... and program management guidance and support services to facilitate the operations...facilitate the operations and modernization of the combatant command's infrastructure , systems, and applications. This support will be provided… more