- Carrington (Raleigh, NC)
- …:** Familiarity with ITIL practices, including incident, problem, and change management . + **Project Coordination:** Ability to manage multiple priorities, ... drive opportunities for process improvement, automation, and operational efficiency. + Support change management , incident management , and release … more
- Public Consulting Group (Raleigh, NC)
- …standardization throughout the environment. + Execute change , incident, and problem management to ITIL standards. + Build and maintain SOPs, runbooks, and ... DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management , and service reliability engineering for core Microsoft operations… more
- Bank of America (Charlotte, NC)
- … infrastructure and applications + Provides consulting services to Core Technology Infrastructure (CTI) and technical partners, executes procedures reliably, ... in audits, evidence gathering, and privileged access governance reporting + Support change management , testing, and deployment of CyberArk updates and patches… more
- Truist (Charlotte, NC)
- …shared knowledge base. 8. Provide assistance in improving the incident, problem, and change management processes, following ITIL best practices. 9. ... (ITSM) tools such as ServiceNow, and familiarity with incident, problem, and change management processes. 5. Strong experience with monitoring tools such as… more
- Truist (Charlotte, NC)
- … and Truist policies and standards (eg Systems Development Life Cycle (SDLC), Change Management ). **QUALIFICATIONS** Following is a summary of the essential ... to time. **Required Qualifications:** 1. Bachelor degree or ten years of information technology experience with significant experience in software development 2.… more
- Deloitte (Charlotte, NC)
- …Management + Problem Management + Change Management + Release Management + RCA + Experience in ITIL Framework + 3+ years' experience as an ... of technology to being the strategic business partner and catalyst for change . Our Agile/DevOps/Lean technology experts work to transform the workforce of… more
- Highmark Health (Raleigh, NC)
- …in Risk and Information Systems Controls (CRISC) **OR** + Information Technology Infrastructure Library ( ITIL ) **SKILLS** + Knowledge of ... + 7 - 10 years in Information Security and/or Information Risk Management and/or Information Technology + 7 - 10 years in developing, communicating… more
- Highmark Health (Raleigh, NC)
- …Customer 360 **LICENSES AND CERTIFICATIONS** **Required** + None **Preferred** + Information Technology Infrastructure Library ( ITIL ) + The Open ... + Other duties as assigned. **EDUCATION** **Required** + Bachelor's Degree in Business Management , Information Technology , Information Systems, or… more
- Truist (Raleigh, NC)
- …contributing to the shared knowledge base. 6. Participate in incident, problem, and change management processes, following ITIL best practices. 7. Perform ... (ITSM) tools such as ServiceNow with solid understanding of incident, problem, and change management processes. 4. Proficiency in using monitoring tools like… more
- Bank of America (Charlotte, NC)
- …documents, and alter existing technical documents + Will be working in detailed change management processes and configuration processes. + Identify and mitigate ... includes:** + **Responsible for 3rd party (ie, Microsoft, Google, AWS, Adobe) infrastructure and control engineering, management , and support of global services… more